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lossing CC pass before using it.

• 45feet 226 Posts

  Wed, Aug 13 2014 4:18 PM

  This has happened to me 3 times today.  I purchased CC pass to earn extra points but before game starts someone disconnected and reconnects it ask me to buy another pass and did not get credit for the one i just payed for please look in to this.  also can i get back my 111 credits that i lost?   thanks David  (45feet) 

• 2,840 Posts

  Wed, Aug 13 2014 4:26 PM

  45feet:

  This has happened to me 3 times today.  I purchased CC pass to earn extra points but before game starts someone disconnected and reconnects it ask me to buy another pass and did not get credit for the one i just payed for please look in to this.  also can i get back my 111 credits that i lost?   thanks David  (45feet) 

  Please contact our customer support.  They will be able to assist you with this issue.

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• spdemon 1,588 Posts

  Wed, Aug 13 2014 6:52 PM

  45feet:

  This has happened to me 3 times today.  I purchased CC pass to earn extra points but before game starts someone disconnected and reconnects it ask me to buy another pass and did not get credit for the one i just payed for please look in to this.  also can i get back my 111 credits that i lost?   thanks David  (45feet) 

  Ive never had it ask me to buy another but during the game had a disco and when we returned it didnt show it was in use but after the game i checked my cc xp points and it was added but did not show at the games end like it usually does