While we as the customers have every right to be disappointed on delayed fulfilment of company promises, there's a difference to Gary's scenario:
WGT has no firm contractual obligation to deliver. Nobody can sue them for damage compensation.
Still, the disappointment counts, combined with the thought "Why the hell haven't they checked and double-checked this key update before?"
I commiserate the mods to be frontmen in this possible never-ending desaster, from the cancelled Florida RL event to a delayed(?) virtual top four final.