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WGT popup ads causing game to crash.. every time

• JLeary1 416 Posts

  Mon, Dec 22 2014 9:10 AM

  Hi,

  I have noticed that every time  the wgt pop up ads - you know, the wgt promotion ad pop up - comes up, the game crashes, the game window comes up with an exclamation mark white window. A crash.

  Anyone else having this problem?

  I am running maxthon browser.

  Thanks.

• WGTyphoon 597 Posts

  Mon, Dec 22 2014 10:18 AM

  Thank you for reporting this matter with this information. I'm collecting the reports and having someone look into it.

  -WGTyphoon

• JLeary1 416 Posts

  Mon, Dec 22 2014 12:28 PM

  No problem.

  Just so you know, it is almost deterministic, these crashes. As far as I can tell, the ad popup occurring seems to cause a game window crash virtually 100% of the time. That is, every time my game window has crashed, I've gone back to the normal wgt web / main page, and there is an ad popup.

  I'm not sure if my maxthon pop-up blocker or ad blocker is enabled and/or could be causing this if it is. Will look at my settings as well.

  Thanks.

  Justin

• WGTadmin 1,166 Posts

  Mon, Dec 22 2014 12:36 PM

  JLeary1:

  No problem.

  Just so you know, it is almost deterministic, these crashes. As far as I can tell, the ad popup occurring seems to cause a game window crash virtually 100% of the time. That is, every time my game window has crashed, I've gone back to the normal wgt web / main page, and there is an ad popup.

  I'm not sure if my maxthon pop-up blocker or ad blocker is enabled and/or could be causing this if it is. Will look at my settings as well.

  Thanks.

  Justin

  Can you take a screenshot of the pop-up? Thanks.

  http://take-a-screenshot.org/

• JLeary1 416 Posts

  Mon, Dec 22 2014 2:14 PM

  Will do.

  But it's just the wgt promos etc that popup every so many hours, or when I first log on to wgt for the day. They aren't always the same ads, but they all seem to be guilty of causing the game window crash. But I will screen-capture one for you.

  I will also try and screen capture the game crash window and the popup that occurs in the other window at the same time. and post the captures here.

• JLeary1 416 Posts

  Tue, Dec 23 2014 1:34 AM

  Here is a screenshot of one such popup.

  

• SumoWarrior 21 Posts

  Tue, Dec 23 2014 6:52 AM

  Hi

   

  I am having the same problem oer the past  days, cannot get any game to play even the blitz singleplayer games, the adds com up once game has started and then I am left wth a blank page, tried it both on IE and Chrome and get same results each time, getting frustrating.

   

  Many thanks