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RELOAD THE PLAYER

• WESLEY1251 1 Posts

  Mon, Jan 5 2015 6:18 AM

  "Your player is out of sync with our server. Please click the reload button below to reload the player."

   

  I am getting the message everytime I try to redeem views on the carousel. so I click on the reload and it takes me back to the carousel to view.

   

   

  HELP

   

   

• curlytim 2,372 Posts

  Mon, Jan 5 2015 2:25 PM

  Me too, been like it for several days now apparently

  Curly

• holesome 5 Posts

  Mon, Jan 5 2015 6:10 PM

  Apparently, they are having a problem on their end because I have the same problem and it happened with my old XP PC and my new Windows 8 PC so it's nothing to do with my computers. I have sent them two notes but no response yet. 

• Flyfast 427 Posts

  Tue, Jan 6 2015 10:02 AM

  Same here, been like this nearly a week. I have reported the fault.

  Flyfast

• DanosDemons 23 Posts

  Tue, Jan 6 2015 2:15 PM

  It's been a week for me as well. It is costing WGT money by not being able to cash in the credits. Surely someone can find a fix for the problem.

• redsport1 79 Posts

  Tue, Jan 6 2015 2:58 PM

  called..they dont give a rats ass.....the forum is flooded with complaints....they know...but choose not 2 respond

   

• LachapelleDenis 3 Posts

  Tue, Jan 6 2015 3:08 PM

  I have same problem.. will send it a complaint... hopefully after a while they will get it together!!!!

• hakwei 1 Posts

  Wed, Jan 7 2015 6:35 AM

  I have also reported it and it has been so for more than a week now. They dont care or they blame third party. It´s a scandal.

• LuckoThIrish 2,173 Posts

  Wed, Jan 7 2015 6:58 AM

  And another one here.

  Very irritating that we can watch the videos, but not be rewarded for doing so.  Not holding my breath for a quick fix though.....