Dang OTE - but I agree with you again.....the forum users are the minority and our complaints are not heard for this reason.
After all WGT did confirm that most players actually write to CS and tell them how rosy things are, how they love the new features like CC clashes etc. So why would they listen to the whiners who are in the minority.
I agree, we need to evolve or things just get stale.
But every smart company can learn from their customers - in fact the best companies will take action on adverse reactions, improve on what they were doing and everyone benefits. The old adage you learn a lot more from a complaining customer than those who say nothing and leave.
But WGT is also in the position to do nothing, as effectively they have the golf game market cornered. With it comes high pricing, appalling customer service and poor quality control....sound familiar? Yes they will lose gamers, but not necessarily the golfers who play this game.
I have always thought a selected group from forum users who can be objective and represent other players would be beneficial to helping WGT come up with suggestions - yes WGT must have the final say but it could at least offer alternative ideas.
A classic example is the CC Clashes - when a CC that comes just outside of the top 100 after 1 member plays 20 odd rounds shows it is not as popular as they would have us believe. With input this feature could really be a winner - for everyone.
Actually if nothing else WGT need to stop and say, where the hell are we going? There is no clear (lack) of direction (evident from the CC Level system, lack of bank and features).
I have no idea of the internal goings on at WGT, or who is making the calls, but whoever it is really is totally devoid of ideas at the moment and could use whatever help they can get.