robogunny:
Hello: It seems that something is wrong and I can't figure it out...
I get to the screen that should place me in the game and I click on play now, and
nothing. No entry, no messages, nothing..... Can someone assist?
Jack
Hi Jack,
We're sorry that you are experiencing problems when trying to load WGT. The most common loading problems (freezing and loading errors) are solved by clearing your Flash and browser caches. These errors usually occur when the game cannot read or access the cached files on your system. If they become corrupted or unreadable you'll often be unable to log in.
Any time you're having prolonged loading times or load manager errors this should be the first thing you try. It's also a good idea to clear caches when we release a product update. Below is a Forum post that provides information on clearing the Flash and browser cache, as well as other trouble shooting suggestions.
http://www.wgt.com/forums/p/635/2552.aspx
All the Best,
WGTShamWow