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WGT on iPad crashing

• AutoWate 13 Posts

  Thu, Jun 4 2015 11:06 PM

  for 2 days now, every time I try to play a new round, whether it be in my CC or not, it goes to the "loading" screen and the app crashes.  I've tried deleting and reinstalling the app on my iPad but this did not resolve the issue.  

  Any suggestions WGT?

• WGTShamWow 925 Posts

  Fri, Jun 5 2015 10:09 AM

  AutoWate:

  for 2 days now, every time I try to play a new round, whether it be in my CC or not, it goes to the "loading" screen and the app crashes.  I've tried deleting and reinstalling the app on my iPad but this did not resolve the issue.  

  Any suggestions WGT?

  Hi AutoWate.

  Please try un-installing the app again but then restart your device. After restart install the app again and log in. Restarting clears the latent data from the un-install so that when you install again, this data isnt reused. If you are still having issues, send a message to Members@worldgolftour.com so our Customer Service Dept. can assist. Thanks!

  All the Best,
  WGTShamWow 

• Fencer100 2,064 Posts

  Sat, Jun 6 2015 2:01 AM

  Best answer is to get yourself a decent PC or laptop and play the game on a decent size screen, works far better

• Greg91255 23 Posts

  Sat, Jun 6 2015 9:17 PM

  I prefer playing on the I Pad. It is more portable and I can use it at my cottage that does not have wifi. The screen might be smaller but it is very clear.  I also practice on the IPhone to kill time. 

• Boostaholik 17 Posts

  Mon, Jun 8 2015 8:56 PM

  Same thing is happening to me right now on my iPhone.  App crashes after loading, and I am right in the middle of  100cr bracket tournament.  It will not load on pc either, on 3 different browsers.  

• borntobesting 9,753 Posts

  Tue, Jun 9 2015 10:44 AM

  I play WGT mobile every night at work on my Iphone 4s with no problems except for the very small screen size. No crashes at all. 

• Boostaholik 17 Posts

  Tue, Jun 9 2015 3:27 PM

  Hmmm very strange.  App and pc been down for last 24 hours for me.  At least you get to play.

• borntobesting 9,753 Posts

  Thu, Jun 11 2015 4:56 AM

  Boostaholik:

  Hmmm very strange.  App and pc been down for last 24 hours for me.  At least you get to play.

  Could be something to do with your ISP. I played several rounds in the last 2 days. 2 or 3 on my phone several on my PC and 2 or 3 on my Android tablet with no troubles except for screen size. 

• Abbiey123 1 Posts

  Sat, Oct 17 2015 2:18 PM

  My wgt app just disappeared off my iPad screen. Any ideas how to get it back