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level stuck

• jasonjillbowman 1 Posts

  Sat, Aug 8 2015 11:01 AM

  I am trying to go from level 44 to 45, and my status bar says I have 41,000 thousand pts and need to get 40,000 to level up.  what gives?

   

• WGTShamWow 924 Posts

  Sat, Aug 8 2015 9:29 PM

  jasonjillbowman:

  I am trying to go from level 44 to 45, and my status bar says I have 41,000 thousand pts and need to get 40,000 to level up.  what gives?

   

  Hi jasonjillbowman,

  Thanks for the post but this is something that should really be sent to our customer service dept. Their email address is members@worldgolftour.com. Please send them a screen shot showing your current and required XP for your level and I am sure they will be able to get this sorted for you.

  All the Best,
  WGTShamWow 

• alosso 21,072 Posts

  Sun, Aug 9 2015 1:43 AM

  Level 46 is at 43,015 XPs - I'd guess that you are there faster (three or four days with CDP) than any WGT reaction after the weekend.

  @Mr. S: Are you saying WGT personell can't extract XPs and levels of the players from the database? Or is it that you or CS avoid the short work on your client's shoulders?