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not receiving awards from tourney

• GirnBlanston 648 Posts

  Fri, Nov 6 2015 6:34 AM

  I just got a notice I placed in a tourney and received 590 credits but have not seen anything in my account.  What needs to be done

• WGTicon 12,511 Posts

  Fri, Nov 6 2015 2:26 PM

  hi

  please check your account pages for the breakdown and if still an issue, plz forward the email to members@worldgolftour.com so they can check into it

  -wgticon

• mikey1961 1,686 Posts

  Sat, Nov 7 2015 12:53 AM

  Hi 

  I placed 2nd in the October 18 hole St Andrews unlimited play but i have not recieved any prize as yet 

  Mike

• Jhorn188 40 Posts

  Sat, Nov 7 2015 4:10 AM

  GirnBlanston:

  I just got a notice I placed in a tourney and received 590 credits but have not seen anything in my account.  What needs to be done

  If your tourney results pop-ups are the same as mine they for some reason show 100 times the actual winnings. 590 would mean you only won 5.9 or maybe 6 credits. 

  An example:

  Pop-up showing 1477 in winnings
  

  Tournament results on the same tournament showing 15 credits won (rounded 14.77?)