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Need a bit of help here please

• KellyGreer 448 Posts

  Tue, Dec 8 2015 10:13 AM

  I have spent most of my day today trying to get switched over from my old All-in-One computer to a new high speed computer that I recently purchased for roughly $1,200.  I have encountered a problem trying to get on WGT tho.  It seems that the only web browser that allows me access to WGT that is on my computer is Google Chrome - and I hate Google Chrome (WGT meter is all jumpy and unreliable on Google Chrome).

  I would much rather use Firefox or Maxthon as my browser for WGT.  The problem is I KNOW that there is a program that I have to have installed on my Firefox or Maxthon browser that allows me access to WGT but for the life of me I can't recall the name of that program.  Can anyone here help with this?

  As it is now, when I try to get onto WGT using my Firefox browser I have to search for WGT online and then when I get to WGT it doesn't recognize me and I'm taken to a new account or login webpage.  When I try to logon the space on the far left of the page where one would log in is blank - not there at all.   And I know that I have to have a specific program installed on this new computer which allows me to log on to WGT but I simply can't recall what it is.   Anyone have any suggestions? Thanks

• alosso 21,088 Posts

  Tue, Dec 8 2015 10:24 AM

  It's Adobe Flash - get it from their homepage.

• 1BAMA5 85 Posts

  Tue, Dec 8 2015 11:03 AM

  Check  in  your  maxthon setting and  see if  pop blocker is  enabled  if so  uncheck it i use  maxthon  cloud if  have  pop blocker  enabled  will  not  let  me  log on  to wgt

• ZioMio 4,680 Posts

  Tue, Dec 8 2015 12:39 PM

  KellyGreer:

  I would much rather use Firefox or Maxthon as my browser for WGT.  The problem is I KNOW that there is a program that I have to have installed on my Firefox or Maxthon browser that allows me access to WGT but for the life of me I can't recall the name of that program.  Can anyone here help with this

  Try this

  Install Adobe Flash

• oneeyedjohn 9,588 Posts

  Tue, Dec 8 2015 2:25 PM

  I have pop up blocker enabled in my Maxthon, no problem.

• MainzMan 9,591 Posts

  Tue, Dec 8 2015 10:58 PM

  oneeyedjohn:

  I have pop up blocker enabled in my Maxthon, no problem.

  Same here John.  When I hover the cursor over the menu to the left with my user name, play now and so on in it I get a block option but the game works fine, both with Firefox and Maxthon.

  I thought Flash was automatically installed with a browser, I guess not.

• KellyGreer 448 Posts

  Wed, Dec 9 2015 4:37 AM

  Thanks guys (?).  I downloaded Maxthon onto my new computer and that in and of itself took care of the problem.  I can now log-in on WGT with no problem.  Thanks

  The other browsers, other than Google Chrome (which I despise thoroughly), do NOT come with Flash.  Maxthon does.

• MainzMan 9,591 Posts

  Wed, Dec 9 2015 10:58 AM

  Pleased you got it sorted.  I'm also a Maxthon fan, I found it has very reliable meter.  There's a so a nice capture tool that allows you to select an area which is great for posting score cards.

  Another very nice thing about Maxthon is it doesn't automatically update Flash, even when you download a new version.  You have to manually replace Flash.  This is great if you found a version of Flash that works well and want to stick with it, sometimes a new version can cause problems.

  I'm still using version 11.5.502.110

• mantis0014 8,946 Posts

  Wed, Dec 9 2015 11:57 PM

  KellyGreer:

  The other browsers, other than Google Chrome (which I despise thoroughly), do NOT come with Flash.  Maxthon does.

  If you do decide to use the other browsers.  Make the browser you want to use the 'Default Browser' and then install flash.