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hole in one erased today

• fastbob333 3 Posts

  Mon, Jan 11 2016 7:55 PM

  was playing St.Andrews and aced  #8  the game immediately froze. waited for a bit then reset and when the game came back on my game with opponent Buco had disappeared. Now granted its only a game  but its a game the people pay money to get better.  Im retired and disabled and use this game as part of some continuing eye hand coordination therapy  I have been a member since December of 2014 and have worked my way down to a stroke average of  72    It was my first and only hole -n one since joining  and those who play often know HIO's dont come often...  there are many other things that happen on WGT that seem to be a bit shady.  lots of frozen games that freeze around the 7 hole or so   using up the golf balls life without a completion...  i know that they are going to say its nothing they can do about my very unimportant ACE (to them)  but it took a year+ to get the first one   signed OLD FRUSTRATED FART IN VA

• hpurey 11,508 Posts

  Tue, Jan 12 2016 10:11 AM

  Sorry to hear it.   What type of game was it, stroke play, skins/ match play?  It's too bad you didn't save the replay during the game, you'd at least have that to look back on.

   

  Important thing is that you know it happened, but I know how you feel.  My first hole in one, way back when, was during a match play against a buddy of mine.  That's when I first learned that match play HIO's didn't count in your stats.  :(

  And you couldn't save replays in multiplayer games back then.  Double grrr.  

   

  Hopefully you broke the seal and a few more will come your way so you can get a replay and see it in your stats.  

   

   

  One other thing, remember to finish the round when you get another one.  It won't show up in stats or your history until after the game is completed.  Any HIO's that I get, the score gets posted no matter what the score.  I usually post any and all scores anyway but if I'm just hacking around solo and get one, I've posted some pretty ugly scores just to count the ace or some other big shot, like a long hole out.

• alosso 21,083 Posts

  Tue, Jan 12 2016 10:38 AM

  What HP said - it's in your memory!

  Furthermore, the conditions of the game you played are relevant for it's reaction to discons. E.g., practice games disappear, others may continue.

  Which type of game was it? PC, mobile?
  A full description might help to explain it.

• ApexPC 3,164 Posts

  Tue, Jan 12 2016 10:39 AM

  From an old fart WGT player - since March 2012.

  It's quite possible, and even might be likely, your frustration results from what you don't do than from what WGT does or doesn't do.

  When ever I have a multiplayer game go bad usually because the other player had connection or loading/freezing issues, I do the following:

  1. I right click on the screen and submit a Trouble Report to WGT.

  2. If I am not able to finish the game because of the connection/freeze issues the other player had I send a msg to WGT Customer Support, explain what happened, what I did and request they replace the ball hits I lost. I usually lose a CC Pass too and also ask that it be replaced. WGT has no problem doing so.

  I play at least one 18 hole game pretty much every day and rarely have connection or freezing issues myself probably because I do daily computer maintenance. Pretty much every player I play has at least 1 issue per game, but we are usually able to finish all 18 holes.

  Note that the only part of the connection to WGT we have any control over is our computer. Make sure your computer is optimized for playing WGT and has a minimum of crap, useless files clogging it up and degrading it's performance. You can't take a half-assed approach to your computer maintenance like the half-assed, inconsistent capitalization, incomplete punctuation approach you used to type your post here.

• fastbob333 3 Posts

  Tue, Jan 12 2016 3:38 PM

  right after the hole in one it went to replay and thats when it locked up  

   

• borntobesting 9,743 Posts

  Tue, Jan 12 2016 6:37 PM

  Was it match play? Because if it had been regular multi player stroke play you should have been able to have finished the round solo. And if it was match play the hole-in-one wouldn't have counted in your stats any way. All a hole-in-one counts in match play is won hole. Did you try to finish the round solo?

• YankeeJim 25,827 Posts

  Wed, Jan 13 2016 5:48 AM

  fastbob333:

   lots of frozen games that freeze around the 7 hole or so

  This may be a symptom of a current bug. The game isn't handling memory the way it's supposed to and for some, if you play several games without refreshing the browser you have game issues. Get in the habit of refreshing your browser between games.

  Also, like Sting pointed out, HIOs in anything but ranked, stroke play games that show in your score history don't count in your stats and won't show up there. Grab the replay the next time it happens. And it will.  ;-)