YankeeJim:
andyson: Interesting! WGT's got some culture changes to make IMO
Why? Game fixes, yes, but culture? What is going to change for you and me now?
Think of culture as how they do business. Business as usual is ignoring fixes in favor of features that generate income. A culture change, "Good enough" is not in our vocabulary, means we'll get those fixes before features. A culture change is asking "Why does it take so long to introduce a new course. What do you need to fix that?"
Its best conveyed from the top by example. Back in the day, there was a company that sold high end cookware via an annual catalog. The best, top quality, stuff used by chefs around the world. No second tier cookware. 4 or 5 days into the 2 week $300,000 catalog photography the company guy responsible for the shoot sees some proofs. "Yeah the contrast could be better but good enough. After the shoot is done, proofs go to the President. He hates the photos, "our products look crappy, and we say we sell only the best! Scrap it and re-do the whole thing!" Of course every employee hears of it. Every new employee hears of it. The message is very clear.