Wutpa,
Good points. My statistical analysis may be based on a vocal minority, those who post in the forums, and the majority of Alt shot players I meet on a daily basis. But, then you add in WGT's own admission that the problem not only exists, but, "it's their #1 priority", and that tends to tip the scales.
It has been my experience that even if out of a small sampling of say 100 people, 90% says there is something wrong, and only 10% says otherwise, chances are, something is wrong. Statistics can be skewed 180 degrees, but, for the most part, people don't "invent" problems where there are none.
Doc :)