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Sat, Sep 23 2017 5:40 PM (24 replies)
  • garyk49
    2,330 Posts
    Sun, Jul 30 2017 6:45 AM

    alanti:

     

    .... "feature" (or money grabbing option).

    Alan, you answered your own question right there.  Make them search for it to buy in the Pro Shop, UHHHHHHHHHHHHH, no way.  Put it right out in front of them to make it easy to spend money.

    It's gonna pop up before every clash game, so you know who can easily purchase.  Let alone the ones they purchase in blocks and gift to others.

    If anything disappeared on WGT, this is not one that would.

    EDIT... Oh yeah, they also don't really care whether we like seeing it or not.  Who knows, someday you might hit the wrong button, and you just added .37 to their coffers.(don't know if there is a confirm or not as have not bought one)  But no, they aren't going to remove.  Nor will they add it to the settings so it can be disabled.

  • alanti
    10,564 Posts
    Sun, Jul 30 2017 12:09 PM

    garyk49:
     Who knows, someday you might hit the wrong button, and you just added .37 to their coffers.(don't know if there is a confirm or not as have not bought one)  But no, they aren't going to remove.  Nor will they add it to the settings so it can be disabled.

    I did hit the wrong button a couple of times, trying to speed up the process of lobby to tee.....only 37 credits.....but out of principle I did not play for a week each time.....now a question for WGT....was it worth a short term 37cr?

    I can confirm that like all in-game purchases including the incredibly low odd HIO "challenge" ( or donation to WGT coffers) or gift balls at the end of a round (seriously WGT - if a player is using starters they would get the most expensive balls), there is no confirm button. By having no confirm button for any of these "features" (or rip offs) it speaks volumes about the company and their business ethics.

    I learnt a long time ago in business, the best customer is one who complains - as it gives you the chance to work on the weaknesses, but here at WGT, most do not complain and just leave or play less....and the ones that do complain may get recompensed but the issue does not get fixed........ahhh the luxury of having no viable competition.

    But I would like to hear from Electro.....in this thread to see the reasons for the above including not seeing the Buy and Use CC pass. Oh and please do not tell me it is too difficult to disable that option ....or that everyone wants it there.....

    I am guessing the answer will be as usual.....silence. 

  • WGTElectro
    90 Posts
    Sun, Jul 30 2017 2:40 PM

    Hey Alanti,

    The reason for the CC Pass popup is to remind players that these are meant to be used. If a player has built up a collection gathering dust in their inventory, they are not benefiting their CC as much as they could be. Since we give them away for free every 12 hours, this is a reminder that you can get free XP for your Country Club by playing a round you were already going to play. Now, the pop-up does change when you do not have any currently and would need to purchase one. This does not negate the need for it to appear before a round starts to remind the player that they can help their CC with the upcoming round. 

    Hope this helped explain why this pop-up appears before each game.

    Cheers,

    WGTElectro

  • garyk49
    2,330 Posts
    Sun, Jul 30 2017 3:56 PM

    WGTElectro:

    The reason for the CC Pass popup is to remind players that these are meant to be used. If a player has built up a collection gathering dust in their inventory, they are not benefiting their CC as much as they could be. Since we give them away for free every 12 hours,

    Unless something has changed, they can't gather dust, you can't build them up.  If you don't use it, you don't get another one.  If i was to not play for a week, when I returned I would only have 1 to play.  Now gathering dust there would be 14 or 15 of them to play.

    Hope this helped explain why this pop-up appears before each game.

    Maybe from an Wgt standpoint, but not ours.  So No.

    Cheers,

    WGTElectro

    Not really meaning to jump on you sparky.  But you are the one that tried and was willing to explain.

     

  • alanti
    10,564 Posts
    Mon, Jul 31 2017 1:37 AM

    Firstly, thanks for a reply, that was unexpected, so thank you.

    But after reading your reply, it raises question and requires corrections.

    WGTElectro:
    If a player has built up a collection gathering dust in their inventory, they are not benefiting their CC as much as they could be.

    Blatantly wrong (as Gary pointed out), so it is disappointing that the lack of on-boarding and training at WGT exists.....trainer wheels at best.

    Passes do not accumulate.....so you only "give" them away 12 hours after the pass was used. If you buy (or gift) multiple passes,,,they will not be issued one from WGT until they are used up......seriously you would have to have rocks in your head to do so.

    WGTElectro:
    This does not negate the need for it to appear before a round starts to remind the player that they can help their CC with the upcoming round. 

    Perhaps you can advise how this helps the CC? I certainly see no benefits for most CC's......like so many implementations, the CC XP system was probably probably the result of asking preschool children.....if not... Houston, we have a problem.

    To show the 2 scenarios...I screen shot them below....

    The first one is when I have a pass....no issues with that...

    The second one may as well say, "would you like to waste 37 credits".....I do not want to see this visual pollution - I want the option to disable this pop up.

  • WGTElectro
    90 Posts
    Tue, Aug 1 2017 7:27 AM

    Hey All,

    No worries, I wouldn't be on the forums if I can't handle a little heat. You can accrue multiple passes through CC events, other players gifting, etc. I did not mean to imply you could accrue more through the free process. I apologize if you misconstrued my statement there. 

    If you do not find XP percentage bonuses, Free use of Shot/Putter Pal, more member or tournament capacity to your liking then you are correct, CC XP does not mean anything. However, I like to think it adds towards a common goal for CC's though as it benefits up to 250 people simultaneously. I understand some clubs are past the higher rewards and we are always working on additional reward tiers for higher CC levels. 

    Either way, we appreciate you sharing your feedback regarding the popup to purchase a CC pass before a round and will take it into consideration moving forward.

    Cheers,

    WGTElectro

  • twinponds169
    3,041 Posts
    Tue, Aug 1 2017 8:35 AM

    WGTElectro:
    I understand some clubs are past the higher rewards and we are always working on additional reward tiers for higher CC levels. 

    Now that made my day!

    Mr. Electro, my biggest peeve with that 2nd screenshot pop-up that Alanti posted, IS THAT THERE IS NO CONFIRM TO CLICK ON AFTER YOU CLICK "BUY A PASS FOR 37 CREDITS".

    Once every blue moon or so the darn thing gets me if I'm rushing or not paying attention at the startup and it is infuriating to burn 37 credits on something you had no intention of purchasing. There should be a second click there to confirm it is what you really want to do. It is otherwise seen as poor business and an attempt to screw us into purchasing. Is that what WGT wants their players to think of them?

  • WGTElectro
    90 Posts
    Tue, Aug 1 2017 8:41 AM

    Hey Twin,

    Thank you for the comment regarding the purchase prompt in regards to no confirmation before the purchase is issued. I have passed it on to our team to look into adding it in future updates.

    If you ever do purchase something by accident, please just email Members@WorldGolfTour.com so we can sort it for you :)

    Cheers,

    WGTElectro

  • phred952
    2,714 Posts
    Tue, Aug 1 2017 1:37 PM

    Electro<

    Thanks for responding to the questions that came up.  We do appreciate getting a response from someone sometimes.

    phred952

  • alosso
    21,070 Posts
    Tue, Aug 1 2017 1:42 PM

    WGTElectro:
    Since we give them away for free every 12 hours,

    I'm afraid you don't, and else...

    Alas, poking into that subject might endanger my posting rights, so i'm keeping quiet.

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