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Lost continuous days bonus

• singist 22 Posts

  Sun, Sep 10 2017 2:19 AM

  Anyone else suffered losing CD bonus? been through my activity log and it doesn't show any missed days. sent a report but, as ever, no response from wgt.

  Maybe now it is  just "premium" members who get it ?

• lonniescott711 4,207 Posts

  Sun, Sep 10 2017 8:27 AM

  singist:

  Anyone else suffered losing CD bonus? been through my activity log and it doesn't show any missed days. sent a report but, as ever, no response from wgt.

  Maybe now it is  just "premium" members who get it ?

  When did you send the report ? Are you being fair and giving them enough time to check into the problem . Or is this one of those timed reponses and solutions to the problem . Dont forget too that it is the weekend so it wont be happening fast .

  In all my times of dealing with C/S I have always found them to be pretty much on point and quick to respond . But also fair to reason that if players act less than respectful with their complaints , it may be hurry up and wait . Not saying this is the case or pointing fingers just sayin .So give them some time to check and respond as its only fair to do so .

   

• alosso 21,087 Posts

  Sun, Sep 10 2017 11:32 AM

  singist:

  Anyone else suffered losing CD bonus? been through my activity log and it doesn't show any missed days.

  Activity ain't sufficient for that. The California day differs too much from the CDP day to tell anything.

  If you had had a look you'd probably seen that it's in peril...

• Robert1893 7,729 Posts

  Sun, Sep 10 2017 12:32 PM

  singist:

  been through my activity log and it doesn't show any missed days.

  Actually, your score history does show one potentially missed day. There's nothing for 8/27. While that doesn't necessarily mean you missed a day (for example, you could have played a practice round or match with someone on that day), there is a gap in the score history. Additionally, there are no matches listed under your activity log for the 27th. 
  
  Putting that all aside, you're at Level 114. What does the CDP really do for you anymore? And yes, I lost my CDP bonus a while back. I still say it should have been restored. Regardless, I had gotten to day 780 and was sent back to square 1.
  
  It happens. But in both your case and my own, it really has very little to no effect. 

• alanti 10,564 Posts

  Sun, Sep 10 2017 1:07 PM

  lonniescott711:

  In all my times of dealing with C/S I have always found them to be pretty much on point and quick to respond

  I have to agree with generally being quick to respond (and I do not have the Nation membership.....so any correspondence would be treated as non-priority lol).....on point, sometimes, but sometimes computer generated from key words and the replies have been left field lol.

  To the OP. CS has been known to reinstate the CDB......something fairly new, but you are level 114......with G20;s and R11's (and NOTHING wrong with those clubs ....apart from a hybrid....what are you thinking???? lol) so you are not chasing new equipment, so I do not really see the problem. 

  I am day 1, and seldom get to double figures.....I am not a slave to the game, I play when I feel like it, not because the game dictates to my subconscious that if I don't play, I will miss out on something meaningless. Just saying..... 

• carlosdev 2,568 Posts

  Tue, Sep 12 2017 8:35 AM

  Hi

  I had the same issue like last year... I lost the count even though I was active on that day. So what I did was, I sent an email to wgt, taking the screenshot of the current day's continuous activity and day before continuous bonus.

  Once I sent it, they resumed me back to the continuous day erasing the error. Simple, mail them! 

  Carl