Hi all
Lute, ty for the HU. Paul, those are some strong comments and I understand your frustration.
We def keep an eye on forums but may not post as much because we believe that forums are community, not a podium for us to speak. Nevertheless, when needed, we always step in, whether it is to clarify something or post an announcement or anything else. I am also always available via a PM and when not sleeping, I usually reply within 30 minutes.
Also, the mods, outside myself, handle CS emails, they that keeps them busy. QA sometimes reads forums especially after updates and when someone like myself, links them a specific thread, but to ask them to read them even few times a day would just be unreasonable, as they would then never get the bugs written up and get any testing done.
With that said, if someone has any specific question they need me to reply, please always send me a private message first. You may not like my reply or I can say, i dont know or can't tell you, but at least you know it's coming from me and will be done in an expedient matter.
-wgticon