Perkie1: Don't know if this is the place to air this complaint
It's a good place to vent, but that's about it.
:^)
Seriously, stick with the Peanut Labs surveys. As far as time of survey, many times it's just a guess, since you may be screened out of the first survey offered. Toward the end of a survey, keep refreshing screenshots to have as proof.
Click Transactions. Your most recent will be at the top. Lodge a complaint under Other. This is the only way to get to type something. Don't rant. Be polite. Have your screenshot available somewhere and provide a link to it. I have found PL to be most helpful and understanding.
Just reporting the "bad apples" is encouraged. These are the ones that get a ton of info during the "screenout" process. Be specific on these. I've done this bunches of times, and even though the response from PL is usually canned in these instances, it's gratifying to note that the reported survey disappears from the queue.
Good Luck and Happy Credit Mining.