Andy, I also think it's a great initiative on your part. But, from what I've read in the endless threads dedicated to glitches, probably 95% are:
Game freeze, unexpected error, blue screen, white screen, jumpy meter, and disconnects.
WGT is well aware of these long standing problems. The Mods read these threads and know the above glitches are a constant source of frustration.
Either WGT doesn't have a remedy, or it costs too much money or time to bother addressing. Asking us to repeatedly tell them what they already know (via a bug report) is simply a stall tactic...akin to "we will look into it", or "we have to prioritize". Exactly where does game playability rank on their priority list?...How far behind more additions to the pro shop, or another clash event? Lack of viable competition affords them this luxury...and they know it.
I think Chad saw the writing on the wall. He made his $$$ and got out before the game becomes completely untenable.
PS. I too am hopeful for some WGT feedback, that isn't simply a rehash of the canned responses.