I've been having a long discussion with their help dept. mainly regarding an earlier
thread
Anyway, when you communicate with them they must have your Fyber account number.
Here's how you get it.
Must be in a browser with no AdBlock.
Navigate to the main WGT page, then Earn Free Credits. It's tough on mobile but can be done.
Click on the red Fyber logo.
IF any offers are visible, scroll down and click - Support.
Your acct # will be on the next page you see.
Noting the underline above, I know that there are many who've NEVER seen an offer from Fyber on their PC/Lappy. During my long discussion with their help folk, it occurred to me to try another browser. Tried a couple and then, In Firefox, for the first time ever, I saw a Fyber offer, some survey.
Anyway, since it's possible that this fluke may never be repeated, I've carefully written down my Fyber Acct # for future use.
Hope this helps.