Forums

Puchased balls not showing up

• CaptainC6 1 Posts

  Mon, Mar 9 2020 8:40 PM

  Prompted to puchase balls last ball in play. Clicked, credits subtracted, 1 ball not 3 added. Did it again, same results. Went to pro shop, purchased balls, watched them added to inventory, then inventory reduced by 2. Won't be buying balls till these are replaced.

• SamSpayed 5,045 Posts

  Tue, Mar 10 2020 12:23 PM

  Captain, you might want to look in this thread for answers.  Apparently others are having the same issue.

• DonCaron 5,502 Posts

  Tue, Mar 10 2020 3:44 PM

  CaptainC6:

  Prompted to puchase balls last ball in play. Clicked, credits subtracted, 1 ball not 3 added. Did it again, same results. Went to pro shop, purchased balls, watched them added to inventory, then inventory reduced by 2. Won't be buying balls till these are replaced.

  One suggestion is to check how many balls you have before you start. On PCEA they are always prompting me when I have 3 or 4 balls.

  Get balls outside of a game. I always know how many I have, or I dont start the game if I'm low.

• borntobesting 9,747 Posts

  Wed, Mar 11 2020 7:57 AM

  Another suggestion. If something doesn’t work right the first time don”t do it again without knowing it is fixed. I mean the OP made 3 ball purchases before stopping.  One purchase that went bad should have told him something. 

• DonCaron 5,502 Posts

  Wed, Mar 11 2020 9:52 AM

  borntobesting:

  Another suggestion. If something doesn’t work right the first time don”t do it again without knowing it is fixed. I mean the OP made 3 ball purchases before stopping.  One purchase that went bad should have told him something. 

  +1

• alosso 21,083 Posts

  Thu, Mar 12 2020 12:50 AM

  CaptainC6:

  Won't be buying balls till these are replaced.

  Meanwhile, you bought some. So, is your problem fixed?

  If not, contact WGT directly, via "Contact" below.