Pmm711, you’re generally correct on the majority. The only thing I’d add is that there is a bit of difference between “Mobile-Only” and the “Coin Room Experts”
There are many "Mobile Only" players (such as myself) who fully participate in all the different aspects of the game and its workings. This is not because someone told me about it but because I took the personal initiative and time to search for it and find it out for myself.
I can only assume that the “150 AVG Coin Room “ players are that way not because they don’t know about the other stuff but because they choose to play that way, and that’s totally fine if that’s the game they choose to play.
Here is a screen shot of the current Mobile app main page.
I’m sorry but if anyone says they don’t know about the other stuff on the game then it’s their own fault! If someone says they don’t know I can only assume that all they do is open the app and hit the “Play Now” button. It’s not like the other stuff is hidden or that you need a secret decoder ring to get to it. It's right there on the main screen, but you have to actually press it and try it to find it and try it.
Now where I agree with you almost 100% is on this WGT.com site and Forum.
WGT has done a piss poor job, in fact IMHO, a totally nonexistent job of integrating the Mobile players with the PC players.
- How on earth there isn't a link to the forum or any real reference to the WGT.com site on the mobile app is beyond me!!!
- Why isn't the New PCEA version of the game promoted on the Mobile App?
That being said ... this is also on the players themselves too. I started as, and am pretty much a strictly Mobile only player but the first thing I did was go looking for a WGT web site. And you don’t need a separate computer to do that. It can be fully accessed using the browser on your mobile device. I took it upon myself to seek out that information. TBH this is both sides fault.
Customer Service is fully accessible in the Mobile/PCEA apps through the Options area and the FAQ option. In fact if you press the "Help / Feedback" button it sends you to a WGT CS form page on this very WGT.com site and if you scroll to the bottom there is a "Full Site" link that will open the main WGT.com website page.
Couple questions ...
What is FR?
How do you ZOOM the cameras?? Is this Flash only??