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Launcher Screen Locked Up

rated by 0 users
Mon, Mar 8 2021 1:07 PM (3 replies)
  • MarchieB
    1,530 Posts
    Mon, Mar 8 2021 10:38 AM

    Looking for some help for a fellow player and was curious if anyone had experienced this before. I could not find anything in search so figured I'd ask here.

    Player says they can open the Launcher App with no issues but once it is on the main screen none of the buttons or links work, it seems to be locked up. Player tried reinstall, but still the same.

    Anyone have a suggestion or experienced this before??

  • ScottHope
    10,440 Posts
    Mon, Mar 8 2021 11:25 AM

    Not happened to me personally, but how about trying a reset?

  • MarchieB
    1,530 Posts
    Mon, Mar 8 2021 11:37 AM

    Thanks Scott. I was thinking about suggesting this and will relay the link to the player to try.

    Update: Have been told this resolved the issue ... Thanks Scott 😀

  • ScottHope
    10,440 Posts
    Mon, Mar 8 2021 1:07 PM

    Good to hear, thank you Marchie.  ; )

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