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Credits disappeared

• Cleanwilly 8 Posts

  Tue, Sep 10 2024 7:02 PM

  edit: Sorry never mind this was my mistake. 

• SimonTheBeetle 3,638 Posts

  Thu, Sep 12 2024 4:27 PM

  If I could, I’d give you millions of them for sure. No joke!

  Just reach out to the CS team at members@worldgolftour.com, and they’ll take care of it for you.

• Cleanwilly 8 Posts

  Thu, Sep 12 2024 9:25 PM

  Sorry meant credits not coins but then figured out that I unintentionally purchased a sleeve of balls for 850 credits. My mistake.

   

• ScottHope 10,419 Posts

  Sun, Sep 15 2024 12:35 PM

  WGT might refund you and remove the balls from your inventory if it was a genuine error.

  Contact : members@worldgolftour.com

  or

  Nico : WGTNico

• Robert1893 7,719 Posts

  Wed, Sep 18 2024 6:30 AM

  ⬆︎ Agree.

  A while back, I inadvertently purchased a putter. I was outside working in the yard with my phone in my pocket. Somehow, being knocked around in my pocket, it opened the app, navigated to the pro shop, and purchased a putter. Bizarre!

  But I contacted Nico, and he refunded the credits without a problem.

• borntobesting 9,696 Posts

  Thu, Sep 19 2024 1:24 AM

  Once I tapped on the wrong game box an entered the 500 credit monthly tier touney, Told Nico what I did and he fixed it, They are good about that

• Cleanwilly 8 Posts

  Thu, Sep 19 2024 8:53 PM

  I usually use the WGT distance ball because I’m cheap. When I run out it’s just automatic to click and order more. I had a couple of the Max balls and when I ran out I just clicked OK and there went 850 credits. So it was really my mistake but I will reach out and see if they might reverse it.