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Customer survey

Sun, Mar 2 2025 2:13 AM (5 replies)
  • IamNicklaus
    501 Posts
    Wed, Feb 19 2025 4:10 AM

    Following the customer survey which popped up this morning in the inbox , I have a couple of questions  for WGT.

    Will you be intending to publish the overall results on here , and also what steps you intend taking to address problem areas within the game ?

  • callaghan159
    6,469 Posts
    Wed, Feb 19 2025 5:22 AM

    IamNicklaus:

    Following the customer survey which popped up this morning in the inbox , I have a couple of questions  for WGT.

    Will you be intending to publish the overall results on here , and also what steps you intend taking to address problem areas within the game ?

    Put these questions in your survey

  • IamNicklaus
    501 Posts
    Wed, Feb 19 2025 7:24 AM

    callaghan159:
    Put these questions in your survey

    That would be pointless as they are clearly not going to respond to individual questions on the survey  and the reason I asked them here . It gives them an opportunity to directly reply .

  • IamNicklaus
    501 Posts
    Sat, Mar 1 2025 12:05 PM

    I'm not surprised there has been no answer  from  the so called  " community manager "  or wgt  in general .  If he/they  aren't on the godawful discord , they're not interested . 

    But lets get a few things straight  for the people that think getting rid of Topgolf  is a good thing , let's evaluate it ...the same staff will be involved , that's the same staff that can't fix the ongoing problems that make the game pretty poor . The same staff will be involved , who aren't really interested in engaging to the players  about the issues the players ( who make the game ) , are experiencing . 

    And if wgt had the balls to do a satisfaction survey  and publish the survey , it would be the same staff , that fails to deliver on that point as well . 

  • callaghan159
    6,469 Posts
    Sat, Mar 1 2025 2:50 PM

    IamNicklaus:
    the game pretty poor .

    Hmmmmm...1) the game works fine for me

                         2) Other than the quitters I have no issues, it is what it is

                         3) the game cant be that poor you're still playing.

    Enjoy the game for what it is. Its not perfect but its better than those cartoon golf games. Cheers.

  • IamNicklaus
    501 Posts
    Sun, Mar 2 2025 2:13 AM

    callaghan159:

    IamNicklaus:
    the game pretty poor .

    Hmmmmm...1) the game works fine for me

                         2) Other than the quitters I have no issues, it is what it is

                         3) the game cant be that poor you're still playing.

    Enjoy the game for what it is. Its not perfect but its better than those cartoon golf games. Cheers.

    1) oh yea , you've never been one to moan about the game on here  have you ...laughable you are!

    2) refer to point 1 

    3)   I play considerably less than i used to mainly because of the constant tech issues with multiplayer games ( freezing/ spinning /timing out/ even trying to get a random game going these days is torturous compared to the short time i was on flash. Match play minimum tier rank set up  doesn't work and hasn't for years ( not even an acknowledgement of that from wgt) ....you can close a deaf ear to the multitude of issues people have here , but they exist and they have done for years in some cases,  it's as simple as that . 

    Finally , this thread is as much about wgt's customer engagement ( or lack of ) as it is the whole raft of tech issues and glitches .The survey is just a blowing smoke  up our  asses  exercise and a way for the new owners to find out how they can make more money out of the game , that's all.

     

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