I reckon over the course of the year I have spent in the region of £600 on virtual balls, possibly more. Whilst I am pleased WGT have this year given away some balls, it would be nice to have received the ball I use and not one that will sit in my inventory for months.
Sure they don't have to give away stuff but when you have an imperfect product that costs us all lost balls throughout the year, it's nice to get something back as recognition of this. They have moved in the right direction this Christmas, I hope next year they will move further towards what we'd like to receive.