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Watching Videos/ receiving credits

• keithm1 1,137 Posts

  Sat, Feb 25 2012 8:18 AM

  same here,I have been paid for the carousel ads

  ive also watched about 85 others and have got nothing for viewing

• Royboy1946 1,847 Posts

  Sat, Feb 25 2012 9:07 AM

  RIGHT WGT... SORT THIS LOT OUT, AND STOP PI$$SING USE ALL OFF

• GARRYCARTER 1,533 Posts

  Sat, Feb 25 2012 10:21 AM

  Hi just spoke with icon and it's an outside problem the extra video's are run by partner company's so until they say anything seems there's not much can be done.

  Garry.

• navigater 1,319 Posts

  Sat, Feb 25 2012 11:41 AM

  They said ,we said.whom ever changed the format  for the free views  is to blame.IMO

• MioKontic 4,657 Posts

  Sat, Feb 25 2012 1:02 PM

  GARRYCARTER:

  Hi just spoke with icon and it's an outside problem the extra video's are run by partner company's so until they say anything seems there's not much can be done.

  Garry.

  Wrong.  There's plenty WGT can do; they can speak with Live Gamer on our behalf to get this problem sorted, or at least find out what the problem is and a timescale as to when it is likely to be sorted.  I'm sure WGT would get a better response than we've been getting.

   

• Ffudd 2,541 Posts

  Sat, Feb 25 2012 1:40 PM

  MioKontic:

  Wrong.  There's plenty WGT can do; they can speak with Live Gamer on our behalf to get this problem sorted, or at least find out what the problem is and a timescale as to when it is likely to be sorted.  I'm sure WGT would get a better response than we've been getting.

  One huge thing they could do would be to just post here to say "Yes we are aware of it" and maybe a line or two about where the problem is and if / when it might get fixed.

  The best way to turn a complaint into a bigger / louder complaint is to make people think they are being ignored.

  I know it's the weekend but this started on Thursday when all the staff were around so that's not really an excuse.

  PS I am not having a go at Icon, he's usually caught as piggy in the middle and I wouldn't want to swap jobs with him but WGT need to show they are listening.

• Glossopade 518 Posts

  Sat, Feb 25 2012 2:11 PM

  The lads are spot on. Anything on this site is the responsibility of WGT and if it's a problem, with another business that they draw a fee from, for using this site, then it's down to WGT and nobody else, to make sure that Company fulfils it's obligations on here.

  It's the way of the World and it's no different on here........... end of ! 

• bladelad 147 Posts

  Sat, Feb 25 2012 5:13 PM

  I have just watched the carousel adverts, and I recieved the "views".  I then tried the "extra views" and did not receive them.

  At this point I had 63 views saved,I then proceeded to redeem 50 views for 75 credits.

  Guess what,? 0 views was shown.63 views had mysteriously disappeared !. I have e-mailed Live Gamer about this. It will be interesting with their response regarding my problem and all the other problems some of us have expierienced over the last few days.

  bladelad

• WGTicon 12,511 Posts

  Sat, Feb 25 2012 6:08 PM

  Hi

  We do not run them. A third party, similar to trial page conducts them and they decide what is being shown and to whom.

  for questions and anything else, they should be contacted directly. we actually have no access to anything like that.

  -wgticon

• spitlist 119 Posts

  Sat, Feb 25 2012 6:48 PM

  That is just a big cop out.  They are accessed through your web site.  So ultimately it is your responsibility to fix the problem.  If you can't get the host entity to fix it, then take it off so we all won't be wasting countless hours viewing these videos and not receiving credit.