I hear your concern re: frustrating shots -- especially when you lose a ball because of it. The best advice I can offer EVERYONE in the community is this:
If you think a shot was executed well, but the results seemed "buggy" or "broken"...please do the following:
1) Save the replay and send it to us. In case you didn't know... ALL REPLAYS we can analyze to determine why the outcome happened.
2) Give a brief but informative description of why you think the shot was in error
3) Give it a P1 through P3 rating
> P1 = Serious problem / clearly a bug
> P2 = visibly odd behavior / inconsistent to all other shots with same club
> P3 = strange outcome / "felt off" for some reason (and tell us why)
Doing this would go a long way to helping ensure there are no oddities in the system whilst also giving you direct feedback WHY certain outcomes happen.
Thanks (and spread the word)!
- MisterWGT / CN