DMM,
Thanks, I guess I should have went back and read - I'm too dependent on the Quote function and am guilty of not going back to piece posts together to connect thoughts- my bad, lol.
I haven't really digested that suggestion yet, but do know that I can't support it until they have mans in place of deciphering an intentional quit, and a server error, etc. And you know that everyone is gonna lodge a complaint about such and such an error in order to get there investment back! It would also be costly for WGT to implement a system to monitor drops and credit exchanges automatically. They sure can't commit man-hours to doing something like that and still stay afloat.
I'm still leaning towards just dropping the 'forfeit game' option all together. Then the reason for the drop does not matter, and it is less work and cost for WGT. You just force everyone to resume a dropped round the next time they log in, before they are able to play anything else. Almost no cost to implement, as the resume feature is there as an OPTION. It just requires ditching the forfeit option, and automatically resuming where the game got dropped.