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absolutly no customer service

Sun, Oct 21 2012 1:54 PM (25 replies)
  • paddysim2010
    124 Posts
    Fri, Apr 20 2012 3:15 AM

    balls robbed,credits taken. whats next, so much for wgt nation members having a better quality customer service,i FOR ONE WILL NOT BE BUYING ANY MORE CREDITS HERE, Thanks for nothing WGT

  • Hoponu2
    14 Posts
    Fri, Apr 20 2012 3:58 AM

    Thats because there all out spending the millions that we gave them on cheap motels an expensive hookers. 

  • paddysim2010
    124 Posts
    Fri, Apr 20 2012 6:17 AM

    it started off so well ,since i made legend i can only really use callaways or nikes,cant play a decent round with the cheaper balls, just fed up of pumping money in here to play the game. was so much easier & cheaper to play before i was legend,cost me very very little. i want the good old days back. sum hope, So next time wgt, bring some lube,cuz i like to sit down after gettn fcuked

  • WGTicon
    12,511 Posts
    Fri, Apr 20 2012 9:54 AM

    Hi

    I'll check on the email status today. 

    Thank you

    -wgticon

  • smehsmeh
    21 Posts
    Sun, Oct 14 2012 9:36 AM

    Yeah I've noticed there really isn't what I would call customer service on this site.

     

    Since it's run similar to  poker site I feel they should have better service . I mean it's not like people don't spend enough money on here.

    It certainly seems as though the only customer service is in forum posts.

    Is there any way to make it better such as more moderators or live chat ....

    You know the same thing any other site that charges money does for their client base..

    Also How is it that I can deposit money and buy prestige items similar to say pokerstars website.... BUT I can't cash out my credits at the same value purchased ?

    I mean if it's gonna be almost the same as a gambling site! Make it so we can make money off of good play in tournaments and make it worth our while a bit.

    Everything is relevant here to poker sites . almost identical in operations. 

    Minus the customer service and bonuses.

    This is gambling no matter what some think. I can pay to play in tourneys and win credits . seems like gambling to me . 

  • BustaSpliff
    417 Posts
    Sun, Oct 14 2012 11:28 AM

    yes the place is going downhill.no customer service at all ,at end of the day if it wasnt  for us customers wgt wouldnt be..  yet all the time ts  money money with them,certainly has spoilt this game,and i know a helll of a lot that have  quit,i for one wont be advertising this site Again too anyone.

  • piztaker
    5,743 Posts
    Sun, Oct 14 2012 9:37 PM

    I'll bet most of the whingers don't even try to contact WGT. On the very few times that I've had problems, I've had them sorted within a few days with courtesy and haste.

  • PhilA2
    441 Posts
    Sun, Oct 14 2012 9:42 PM

    I haven't

  • nanstar
    4,914 Posts
    Sun, Oct 14 2012 9:49 PM

    I have.

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