If the majority of the whiners would spend as much time analyzing their PC as they do at bashing WGT they would find their problem and have a much better game experience.
The point is WGT customers, and we are all basically customers spending money in some form, shouldn't be required to spend hours and hours reading/researching the best way to optimize their pc because a company producing an online experience is dropping the ball.
What would YouTube do if many of it's users complained about stuttering videos? Tell them to clear their cache, or look into a more efficient way to provide a clean experience?
I don't know exactly where the problems lie, either, but where there's smoke, there's fire. And, there's entirely too much smoke in these forums for me to believe the game played like it once did. And, to me, that means WGT is growing and not keeping up with their end of the bargain by upgrading their equipment.
Sure, they want us to upgrade ours........where's their commitment to the very hands that feed them?