alosso: Would you consider yourself part of the support department and please give this advice here, in public?
Hey Alosso, I'm not sure if this answers your question, but we have a separate department that handles one-on-one customer support. I don't have the capability to provide comprehensive support to an individual player.
alosso: Or may we take this hint as a promise to get timely (immediate) response on mails to members@wgt.com asking if it's safe to start a game or match involving credits, be it any challenge match/blitz/skin or RG or a Trugolf course?
Again, I'm not too sure what you are asking here. If you are looking for a way to know if it is "safe" or not to enter a game, you should check the forums. We will post something about the game going offline, hopefully hours before the fact, so that should give you ample warning.
Stay classy,
-WGTpizza