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Abysmal and shocking

rated by 0 users
Thu, Jan 31 2013 5:12 AM (3 replies)
  • merseydave
    merseydave
    14 Posts
    Wed, Jan 30 2013 4:24 AM

    I had cause to complain about a credit issue with WGT.

    Despite giving them details of the problem, two emails and a week later, still no response.

    Is this a case of the Behemoth stamping all over the little guy?

    An appalling and shameful way to treat people.

  • WGTicon
    WGTicon
    12,511 Posts
    Wed, Jan 30 2013 3:21 PM

    Hi

    I checked with our team and I believe your email was replied to the same day. Have you gotten it or maybe it went to spam or something else?

    -wgticon

  • BlackGibbon
    BlackGibbon
    349 Posts
    Wed, Jan 30 2013 3:28 PM

    They have always been prompt and responsive to all my enquiries and always tried to help me whenever they can.

    Al.

  • merseydave
    merseydave
    14 Posts
    Thu, Jan 31 2013 5:12 AM

    Hi,

    Yes it was, but further and subsequent emails weren't.

    Although this has now been resolved, I feel it took this form of action to get anything done.

    In WGT's favour however, I must applaud you for agreeing to put negative comments on the board,  I know of other organisations that wouldn't, so fair play on that front.

     

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