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WGT You need to wake up

• chris5214 1,937 Posts

  Wed, Jul 17 2013 3:09 AM

  alanti:

  chris5214:

  communication, dialogue, feedback .. that's how you soothe annoyed customers .. no one appreciates a "we will look into it" and then .. nothing.

   

  LOL not rocket science - just basic customer service.

   

  PRECISELY

   

  chris5214:

  I'm surprised the general lash out isn't more severe.

   

  Hmm or is it. Nope not vocally in the forums, perhaps they just upped tools and left?

   

  LIKELY

   

  dunno what more to say Alan .. is there more to say ?

  i posted a friend's "goodbye post" to Icon .. lvl90+ player leaving for the very reasons we have discussed .. Icon replied:  " I  hearya  ..  : ( "
  

  My questions are: Is the brass hearing this ? Have they got another agenda ? Why the silence & lack of response ??????????

• alanti 10,564 Posts

  Wed, Jul 17 2013 3:10 AM

  mantis0014:

  The only thing that really annoys me......   how many Big Comps have been started by Wgt that we down here can't enter..... comps with Holidays as prizes in the US....   I have no chance winning em... but would like to try....lol     that really annoys me.

  I wasn't going to add more but I agree Roger, those outside the US are the poor mans cousin.

  However as WGT are based in the US, I realize that it certainly more difficult to organize sponsorships with time zones and the distance. However during times of big golfing events in Australia (or other Countries), surely the marketing department can do a little bit better.

  Other point - as I said earlier, the communication with the Mods has improved, but they are also confined by WGT terms and conditions of their employment, so like any employee from any company, yes they have restrictions on what they can do or say.

• alanti 10,564 Posts

  Wed, Jul 17 2013 3:20 AM

  chris5214:

  My questions are: Is the brass hearing this ? Have they got another agenda ? Why the silence & lack of response ??????????

  OK- VERY LAST response lol.

  I agree, and this issue and the issue of multi accounters needs to be addressed, and soon before irreperable damage is done. But this really needs to come in the form of a definitive and detailed statement from Chad, and not sugar coating the issues or how about another "Chat with MisterWGT" with only those two issues on the agenda?

• chris5214 1,937 Posts

  Wed, Jul 17 2013 3:51 AM

  anything would be preferable to silience

  if i was in the top seat at WGT, i'd be all over this .. i'd certainly not distance myself from disgruntled people who spend money .. a little friction never discouraged me from interaction with people .. the operative word being "interaction" .. and then i would act .. unequivocally

• LOLserver 3,522 Posts

  Wed, Jul 17 2013 4:27 AM

  C'mon stop arguing and play Uneven Lies!! 

  Even Kriztjan and some top players in the CC who were pretty much against UL are finding uneven lies....fun!

  Eric

• 9,041 Posts

  Wed, Jul 17 2013 8:37 AM

  LOLserver:

  Even Kriztjan and some top players in the CC who were pretty much against UL are finding uneven lies....fun!

  Don't think Timbo would agree with that ^^ right now. :-))

• jsweetcr 1,209 Posts

  Wed, Jul 17 2013 9:25 AM

  alcaucin:

  Not wrong ^^, but got me thinking how much does an average L95'er spend (ie--ME) :-)

  So checked account and $50, $50. $10, $50, $30, $50 since 25th May (7 weeks, playing sporadically)...only bought the L95 3w in that time so the rest is just on balls and a few gifts...

  OK, not a lot of money but multiplied by ?

  Interesting point Andy and i know there are a fair amount of people like you but it is basically a pyramid with the base and bulk of the players at the bottom of the pyramid at lower level and lower tier and at the tip of the pyramid higher level, higher tier (minus all the sandbaggers) and the amount of players in each section that actually spend money is only a percentage. An easy way to do it would split it into thirds. 1/3 don't buy, 1/3 buy on occasion, 1/3 are like you and as you move up the pyramid that 1/3 that spends a lot of money gets smaller and smaller. WGT knows that hence they don't spend a lot of time listening or marketing to us. I don't agree, i want lyalty programs and special offers and can't se why WGT hasn't im

  When i said we have expiration dates, i was really pointing the finger at myself.  I have one for sure.  I have only ever spent 55 dollars on this game. The rest I have earned in RGs. I planned on dropping another 100 bucks on the game, but at present can't see myself doing it. I don't see the value personally based on what has been happening and all the complaints and concerns that continue unanswered.  I also don't have the disposable income to justify dropping loot like you do. I was gonna drop the 100 bucks cuz i wanted to get the R11s and see what all the hype was about, but just can't see doing it. Then having to continue to drop money to keep high feel balls in my bag so i can control them.  I don't get credit offers or vids so I can't earn credits here, just the carousel, so for me I have to win them, but as CIB has pointed out in numerous threads, as other people have, the RG scene is a joke right now. I wish WGT would just give me my score when i sign up for the RG rather than letting me play it to only have the outcome be decided for me anyway.

  I am basically down to my last few hundred creds. Plan on entering the legend BPB 300 credit RG and seeing what happens. Gonna force my own hand to see if I can win back the couple thousand that i had from previous winnings. If not then I feel I will be moving on down the road, unless i can find some sort of reason to put that hundred bucks into here but that will only last so long as well. So much like a carton of milk, i feel my expiration date has been decided

• Hanswurst72 1,097 Posts

  Wed, Jul 17 2013 9:34 AM

  Indeed, WGT seems to be in a difficult situation right now. In my opinion, these are the most important things to work on in near future:

  1) Work on a solid (!!) anti-cheating surrounding for this game. If that means you got to change the game play from flash to something else and you need one year for it, better start now than later. There has to be a good way to at least stop meter speed and mouseclick cheats and as far as I see from watching the daily threads regarding this topic, that is not the case. Some players start to get to 95% GIR and 51-53 real average which very much tells everything you need to know about the current situation.

  2) Solve the "too-good equipment" issue. Note: This can't be solved by even better equipment.....In my opinion, equipment should be used like balls, maybe even with slowly decreasing ability/length/precision. You could lower the initial costs for balls/equipment a bit but ensure that players can't do the buy once - hit over 300 yds forever method that is the case right now. Maybe even get a green speed above champ greens, or make a less static wind with changing power whilst playing one hole. Difficulty has to be increased to make it interesting again, uneven lies are a great step for that. They should be used for the majority of future tournaments. Which leads to the next point.

  3) Give more incentives to players to become good in this game. More than one major per year (even if that means using older courses again), ideally create some sort of a TOUR including many tournaments with the top 100 at the end of the year winning real prizes.This would be a great thing to get players to play more regularly. The prizes don't even have to be extremely high, all that matters is that they are real and no credits that can't be sold for gift cards anymore. We already had the first cases of players selling credits in this community and if that spreads, WGT's income will decrease drastically. You kill your own earnings by reducing the incentives WGT!

  4) Finally get a community lobby..... I know there are pages like WGTLS who do just that, but it is still a different page. It should be a game lobby --> create/join games or game lobby --> chat room choice. Finding playing partners and communicating would increase by miles by just introducing such a pre game chat area....

  These are my thoughts, I really hope WGT tries to work on those ideas. I will be gone for summer break and check back about twice a month I guess or maybe play some few community organized tournaments. Have a good time everyone.

  Cheers, Hans

• Boomerboy44 1,514 Posts

  Wed, Jul 17 2013 9:37 AM

  I don't expect WGT to be answering any questions us old hands have as they never have before. What would be nice is about 5 different pin placements on each hole changed up regularly. Oh and a new HD coarse or 2. I know this is never going to happen so all I can do is play way less than I used to. And I see myself fading away slowly because I'm bored as hell right now.

• Jimbog1964 8,378 Posts

  Wed, Jul 17 2013 9:42 AM

  Hanswurst72:

  Difficulty has to be increased to make it interesting again, uneven lies are a great step for that. They should be used for the majority of future tournaments. Which leads to the next point.

  Some very good points, but can't agree on that one as it stands personally.  I did try it and fully accept maybe I should again.  From what I remember though (as say maybe need to revisit) some of the angles are just too unrealistic.  Sure you could spend time learning the UEL game, but it would hold little interest, for me, from what I saw.  I am not knocking it for those that enjoy it, but the realism was not there for me that's all............Maybe I am being unfair on it??