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"WGT Error With The Game"...Immediate Help Needed!!!

• spy88 205 Posts

  Tue, Jun 3 2014 12:29 PM

  I had already played in two rounds and had started a third when....

  Right now, as I write this, I'm unable to "Play Now".  Every attempt gives me the error page and defaults my status options to "Guest".  I reset to any other then guest, hit "Play Now", the error page comes up and my status goes back to Guest.  Done it over 10 times now.  I logged out, ran a registry cleaner and a system cleaner, found some minor problems, fixed them and returned...to no avail.  First time this has ever happened.

  And while I'm at it, I also notice that my stat page is not registering any changes.  My "Longest Drive" has been exceeded several times with no update for it and my FIR/GIR hasn't changed for at least a week that I'm aware of.

  WGT, the problem has to be on your end.  Any immediate help would be greatly appreciated on both fronts.  I will continue to try playing but right now, I must wait for you.

  Just logged out and ran my ParetoLogic Internet Security cleaner and my PC MRI Anti-Malware...totally clean and am still unable to play.  Been 45 minutes now.

  HELP PLEASE!!!

   

• spy88 205 Posts

  Tue, Jun 3 2014 1:25 PM

  It's been almost 2 hours of this now, and no response ...here or with my email.

  C'mon,WGT!  What's the problem???

• BolloxInBruges 1,389 Posts

  Tue, Jun 3 2014 1:31 PM

  Have you tried different browsers?  Clearing browser/flash caches?  Did you try going directly to http://www.wgt.com/gameclient.aspx?

• spy88 205 Posts

  Tue, Jun 3 2014 1:32 PM

  I was just sent a "invite" to play from a friend.  I tried to accept but the error page killed it.

  NOW I'M REALLY GETTING UPSET!!!!  And that's not good for a 64 yr. old!

   

• spy88 205 Posts

  Tue, Jun 3 2014 1:36 PM

  Thank you for your questions.

  I've been playing every day for over 3 months using IE with nary a single problem met (except the need to separate chat words with a period). 

  As previously stated, I've cleaned my registry, my system, checked for mal-ware and security breaches...all AOK.

  Yes, the address given is the one I'm on when I get the error page.

• spy88 205 Posts

  Tue, Jun 3 2014 1:58 PM

  In the last 2 minutes, two more invites ruined by this.

• opyeuclid 6,710 Posts

  Tue, Jun 3 2014 2:00 PM

  Spy Get off IE ,   Try " Maxthon3 "

• duffer19 3,670 Posts

  Tue, Jun 3 2014 2:14 PM

  spy, are you accepting the invites from the main screen or the game window where you can set up/ join etc?  I gave up accepting via the main page years ago due to the errors i was seeing.  granted i was using firefox back then, but as a habit, if I see an invite, i make sure to open a game window before accepting to hopefully mitigate the issue.

  hope it works out for you

  it's the long version of what bollox was suggesting

  **edit, i just re-read your reply - sounds like you were doing the best way possible.  sorry man

• spy88 205 Posts

  Tue, Jun 3 2014 2:18 PM

  Hey OPY.  Why should I change something that has worked for me for over 3 months, play everyday without a hiccup (til now) and is not a issue with my computer, software, hardware, programs, apps or system?

  I have tried Maxthon3 and it did nothing, including fixing having to separate my chat words with periods...which someone somewhere told me it would.

• spy88 205 Posts

  Tue, Jun 3 2014 2:21 PM

  Yea duffer.  All invites were accepted as I normally would.  Then that dang "error with the game" page clears out my acceptance.

  TY for your condolences...I'm in dire need of WGT's attention and they don't/won't (as yet) respond.

  I have been continually trying to "Play Now" for almost 3 hours and WGT is still defaulting my status to "Guest" after every attempt.  Wow.  Just now had another invite as I was typing.  WGT blew it for the fourth time!  My status shows available but every time I try to accept, I get the error page, and I'm defaulted to a guest after I exit that page.  WTH is going on?