Rocko33:
we need a ball retriever for the water/OB so we get our balls back.
1) You need it?!? Are you prepared to pay the price for this necessary(!?!) item? Any price, covering the revenue losses plus the programming?
2) Your balls? Read the T&Cs - you don't own the balls, you don't own anything here! You and me only have a revocable license to use the site, the game and the software bits: Clubs, balls, avatars, credits...
AFAIS, this license expires when the ball is registered as OOB or in the water. End of the story!
My 2 Pfennig: If losing balls is too expensive for a player, he should increase his income / earned credits or use less expensive balls.