knifleydog:
I have been here since 2009 and don't get to play much because of work, thank you for saying what I have been thinking for a long time.
You are most welcome. The thing is, wgt hangs on to its business model in spite of customer protest because it is good at generating profit. They turn a blind eye on the absurdity of it while loyal and high-paying players are set back by this system because they only have time to play a round here and there. My example speaks volumes, and I am sure there are many like me, you being a case in point. So you have Tour Masters who play many rounds a day, and are fitted with better equipment than I can, who is exposed to Tour Legend conditions. This is indeed moronic in the extreme, not to say grossly unfair, all the more as my reaching this top tier should be better rewarded than just playing a lot.
Truth is, wgt would still make plenty of money if they introduced some additional rules of access in the Pro Shop, based on my observations, which are mere common sense. Surely, they can rest easy, knowing we will not leave because there is no competing product out there, but it is still bad customer service, besides their ignoring us on a regular basis, and that, I must say, leaves a bad taste in my mouth.