Forums

putting screen freeziing

• WGTadmin 1,166 Posts

  Tue, Mar 3 2015 10:41 PM

  ncjohn51:

  That is what I've been experiencing though I've not had it today thankfully. I'm not sure if that is also what the comment about the putting meter disappearing was about.

  Thank you for reporting this. Has anyone been able to submit a bug report when this occurs? It would help us try and track this down.

• alosso 21,070 Posts

  Tue, Mar 3 2015 10:47 PM

  No report is possible when the screen is frozen.

  I once Xed out and issued a report after returning, just before I first answered here.

  OTOH, it should be easy to reproduce:

  Enter a game, play a shot, enter replay, let it run to the end and try to exit the replay. It's not limited to putts.

  (Using FF here.)

• WGTadmin 1,166 Posts

  Wed, Mar 4 2015 5:25 PM

  alosso:

  No report is possible when the screen is frozen.

  I once Xed out and issued a report after returning, just before I first answered here.

  OTOH, it should be easy to reproduce:

  Enter a game, play a shot, enter replay, let it run to the end and try to exit the replay. It's not limited to putts.

  (Using FF here.)

  Thanks Alosso. I think the player was referring to something else. But what you are describing is a known issue which we are working to resolve.

• ncjohn51 2,008 Posts

  Sun, Mar 8 2015 4:54 PM

  WGTadmin:

  ncjohn51:

  That is what I've been experiencing though I've not had it today thankfully. I'm not sure if that is also what the comment about the putting meter disappearing was about.

  Thank you for reporting this. Has anyone been able to submit a bug report when this occurs? It would help us try and track this down.

  Thought this had gone away since I hadn't seen it in a while but just had it happen again on the 5th hole at St Andrews. I don't know what a bug report consists of but you can't do anything but shut down the playing screen and come back when it happens.

• ncjohn51 2,008 Posts

  Wed, Mar 11 2015 9:06 AM

  Two more times so far this morning.  :-(

• RogerJohnson475 38 Posts

  Fri, Mar 13 2015 12:55 AM

  I've traced it to replays. As long as I don't watch replays it doesn't happen. If I watch a replay,it happens soon afterwards.

• ncjohn51 2,008 Posts

  Fri, Mar 13 2015 7:23 AM

  Since I don't watch replays I think it has to be connected to something else, though that might also trigger it.

• TitleistMcGolf 46 Posts

  Sat, Mar 14 2015 2:55 AM

  I also experience this after every replay. You drag the meter up, and then it disappears. Just happened to me a moment ago - I right-clicked and sent a bug report. Also, here is a video of the lack of performance.... click here to view