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Video Carousel not working

Fri, Jan 8 2016 6:44 AM (226 replies)
  • LuckySkreet
    611 Posts
    Sun, Oct 4 2015 3:27 AM

     

    I normally do not use the Carousel.....  but I did try it today to see if was working.  Had NO problem at all with viewing the videos.  This being said...  I don't see where this is a WGT problem.

    Perhaps...... there would be one or more reasons why the carousel would not be functioning for you;

    The advertiser has blocked access from your particular geographical area or demographic due to  low/no ROI? 

    The advertiser does not market products in your geographical area?

    Live Gamer or the video sponsors have placed a number limit on the views any one participant can complete?

    Who knows?    But, as mentioned, I had no issues completing...

     

  • PhilA2
    441 Posts
    Tue, Oct 6 2015 3:16 AM

    Latest response: 

    Support (WGT)

    Oct 4, 2:23 PM


    Thank you for contacting WGT Member Services,

     

    There are 3 possibly reasons for this. Either, your geographical location is blocking you from seeing videos so they are not available to you. You could also need to clear your cache and lastly there could be an issue on the video providers end that needs to be looked at by them. Please contact the video providers to make sure you are not blocked and so they know there is an issue.

     

    If you have viewed Live Gamer videos on the Watch Videos tab...

     

    Please fill out a support request by visiting the offer status page and clicking the Watch Videos tabhttp://www.wgt.com/user/offers_videos.aspx. From here, click the "?" icon at the bottom right of the page (screenshot: http://screencast.com/t/BX8i4vgA) and then click the link that says Contact Us. This will allow you to send a request to our partners at Live Gamer who process the views for the videos and who should be able to help.

     

    If you need to contact SupersonicAds, please do so at: support@supersonicads.com. Be sure to include your User ID and Application Key in your email. This is located at the Support link found at the bottom of the SupersonicAds offer page.

     

    We appreciate your patience in this matter and thank you for playing World Golf Tour.

     

    Regards, 

    WGT Member Services

    STILL BROKE!!!
  • PhilA2
    441 Posts
    Sun, Oct 18 2015 1:42 AM

     

     

     

     

    STILL BROKE!!!!!

  • PhilA2
    441 Posts
    Tue, Oct 27 2015 9:49 PM

     

     

     

     

    HOLLY CRAP IT LET ME WATCH 2 TODAY!!!!!!!!!!!!!!!!!!!!!!   WOW

     

    BUT STILL BROKE!!!

  • Pipeous
    720 Posts
    Thu, Oct 29 2015 5:07 PM

    11 days now no views. 

  • jayheels
    148 Posts
    Thu, Oct 29 2015 7:35 PM

    I don't think they care.

  • PhilA2
    441 Posts
    Mon, Nov 16 2015 2:19 AM

     

     

     

     

     0

    STILL BROKE!!!

  • jayheels
    148 Posts
    Mon, Nov 16 2015 4:40 AM

    Yup.

  • PhilA2
    441 Posts
    Mon, Nov 16 2015 11:55 PM

     

     

     

              0

    STILL BROKE!!!

  • borntobesting
    9,700 Posts
    Wed, Nov 18 2015 1:18 PM

     

    PhilA2:

     

     

     

              0

    STILL BROKE!!!

    Have you tried a different browser?? I just watched all 7 videos + 3 5 view videos for a total of 32 views. I am using a very old version of  SRware Iron which is chrome based.

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