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Video Carousel not working

Fri, Jan 8 2016 6:44 AM (226 replies)
  • PhilA2
    441 Posts
    Thu, Nov 19 2015 11:46 PM

    There are two separate discussions on this subject, one is 13 pages the  other 21 pages. You would think something would have been done by now. It sure appears that WGT really does not give a crap about its customers.

  • sluny
    126 Posts
    Thu, Nov 19 2015 11:55 PM

    Exactly, they sh*t on us customers. I have reported three serious bugs to them in last 2 years and none of them is fixed so far!!! Incredible, they are totaly incompetent...

  • borntobesting
    9,700 Posts
    Fri, Nov 20 2015 4:41 AM

    PhilA2:

    There are two separate discussions on this subject, one is 13 pages the  other 21 pages. You would think something would have been done by now. It sure appears that WGT really does not give a crap about its customers.

    sluny:

    Exactly, they sh*t on us customers. I have reported three serious bugs to them in last 2 years and none of them is fixed so far!!! Incredible, they are totaly incompetent...

    It is not WGT and  it is not even Live Gamer as such. . It is the newer versions of Chrome based browsers. Yesterday I watched all 7 of the carousel videos and 3 5 view videos with a very old version of SRware Iron which is chrome based.

    Today I watched 1 carousel video with Pale Moon 64 and 1 carousel video with Waterfox both which are Mozilla based. I also watched 1 video using Microsoft Edge.  I then tried to watch 1 with my up to date version of Comodo Dragon which is Chrome based and it wont load the video. So either try a browser that is not Chrome based or an older version of a Chrome based browser.

    Do a little bit of work on  your end.

    (Edit) I just had a thought. Do the Carousel videos require Java? Remember all newer versions of Chrome and most likely Chrome based browsers do not support Java. Could that be the problem?

  • sluny
    126 Posts
    Fri, Nov 20 2015 5:21 AM

    to borntobesting:

    No offence, but you are completely wrong. I am software developer with almost 20 years of experience, last 10 yeras specializing on web technologies, so I think that I know, what am I talking about...

    - No, WGT does not need Java, it uses only flash, which has native support in Chrome. And Chrome removed NPAPI plugins support (required by Java) in the september update, but this problem persist since at least march. So, it is not JAVA (or any other technology) based problem.

    - I am using Chrome, Edge, IE and FF every day, I need it in my work. And it is not working in any of them, in their latest versions and in some older versions too. So, it is not browser based problem.

    - Even when it would be some problem on the browser side, it is developer's duty to fix/modify his application so, that it works in all major browsers. There are millions of webapps, but only few browsers, they will never be modified because of bugs in web applications. Applications must be fixed...

    - I think I know, whats wrong with this site, but cannot prove it without the access to source codes. But it is clearly problem in the WGT application...

    But the biggest problem is, that WGT does not fix their application at all, it looks to me like they have dozens of salesmen and support members, but no developers. It looks to me like they are outsorcing all the development work, which means, that they have very limited chance to fix any bugs in their code. They simply sh*t on us, as said above, I've reported at least 3 major bugs, and they are still not fixed, they persist for years (and will persist for ever as it looks)...

     

  • borntobesting
    9,700 Posts
    Fri, Nov 20 2015 6:31 AM

    sluny:

    to borntobesting:

    No offence, but you are completely wrong. I am software developer with almost 20 years of experience, last 10 yeras specializing on web technologies, so I think that I know, what am I talking about...

    - No, WGT does not need Java, it uses only flash, which has native support in Chrome. And Chrome removed NPAPI plugins support (required by Java) in the september update, but this problem persist since at least march. So, it is not JAVA (or any other technology) based problem.

    - I am using Chrome, Edge, IE and FF every day, I need it in my work. And it is not working in any of them, in their latest versions and in some older versions too. So, it is not browser based problem.

    - Even when it would be some problem on the browser side, it is developer's duty to fix/modify his application so, that it works in all major browsers. There are millions of webapps, but only few browsers, they will never be modified because of bugs in web applications. Applications must be fixed...

    - I think I know, whats wrong with this site, but cannot prove it without the access to source codes. But it is clearly problem in the WGT application...

    But the biggest problem is, that WGT does not fix their application at all, it looks to me like they have dozens of salesmen and support members, but no developers. It looks to me like they are outsorcing all the development work, which means, that they have very limited chance to fix any bugs in their code. They simply sh*t on us, as said above, I've reported at least 3 major bugs, and they are still not fixed, they persist for years (and will persist for ever as it looks)...

     

    If I am wrong then why do they work for me???  As for Java the videos are not made by WGT they just offer them. So whether or not the videos need Java has nothing to do with WGT. 

  • mathia14
    1,271 Posts
    Fri, Nov 20 2015 8:34 AM

    Sooner or later things will be fixed.

  • sluny
    126 Posts
    Sun, Nov 22 2015 11:12 PM

    borntobesting:

    You can check requests and responses sent between the wgt servers and the browser and then you might get the idea, what's wrong there. And again, WGT has nothing to do with Java, the same counts for video carousel, they both are made only in flash...

    It might be working for you, but see, for how many people is it not working, simply read this and other threads on this forum...

    And to the ads. Yes, they are not made by WGT, but they are part of their site, they are part of their game, they are part of their business model and they have profit from them. And because of that they are responsible for them. It is the same, as you would go to the eshop, made a purchase, but the price would be charged twice from your visa card. Payment gateways are also separate solutions, eshops do not develop them, they only use them, but it is their responsibility to use only working solutions. And WGT is the same case. As I say, I am in this business for almost 20 years and our company would corrupt, if we would do our business this way, it is simply absolutely not acceptable...

  • PhilA2
    441 Posts
    Sun, Nov 22 2015 11:43 PM

     

     

     

    STILL BROKE

  • Udo1
    123 Posts
    Tue, Jan 5 2016 11:11 AM

    On my end it is completely down for 2 or 3 days now. No browser change during this time.

    Before only the odd numbered videos on the carousel worked which supports slunys opinion.I don't know what WGT is doing on their side, but this game got worse over the last 5 years. 

  • DAD111
    582 Posts
    Tue, Jan 5 2016 11:57 AM

    Carousel and videos showing but vids don't load when you click on them, in any order. Just a grey window shows. 5 days now with no videos loading at all....

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