The trash can only be burned so many times before you are unable to light the fire anymore. This seems to be where the players who care about the downward spiral of WGT are.
I do not speak for WGT or for the majority of those who have made an entry on this thread, excepting Yankee, Sweetie, and the Nutz.
In my opinion a successful business must provide a service or product that is in enough demand to allow the business to acquire sufficient income to continue. I do not know of any other criteria with which to judge.
Unhappy customers are a part of any business, the trick is to have those that are happy outnumber those that are not..
However that has come about for WGT I have no clue.
I play everyday gripe, complain, and cheer many times through out a 9 hole round, that may be the reason for their success, people like me return? My nickle