Sorry. I was referring to Icon's original post asking about the shot clock timeouts. I edited my post.
I'll add:
Disconnects are 100% server issues. They have nothing to do with the player's end, unless he/she has dial-up or an internet speed below 2mbps. Cache, cookies, browser choice, etc have zilch to do with disconnects.
WGT has 10 game-servers, I think. I've found that they play differently, even in single player mode. I always check the server I'm on, and if it's one I have blacklisted, I will change servers by looking for a multi-player game (AS, Blitz, etc), then declining before I load. It automatically puts me on the host's server. I repeat this until I find one of the 3 servers I prefer.
With that said, player's joining games are all put on the host's server, which sometimes may be the worst one for a player or two, thus the disconnects and slow-loading issues.
The reason it'll never be fixed is the cost involved. Adding or upgrading the servers would put a serious dent in WGT's pockets. And with the slow demise of Adobe Flash, it's just not worth it, business-wise.
Playing mulit-player games will always be what it is now. Unpredictable and a gamble.