I redeemed 100 views to get 75 credits. It was deducted but I didn't get the 75 credits this morning. It's never happened before. Does anybody know who to contact to resolve the problem? I usually refresh and they showed up, but not this morning. Bummer.
Been seeing inklings of this problem in the forum lately. Getting ready to cash in 2 thous views, afraid to do it now. Keep us informed of any progress you make here, if you could please. Thanks!
Give it a while and see if it posts to your account . Then if not go back to the carousel and in the bottom right corner you will see a question mark . Click on that and it will take you to the page where you can contact them . Sometimes its a glitch between WGT and Livegamer and credits are slow to be posted . Also check your account to see if the credits were received but not posted . For that contact C/S and they will fix it for you . Hope this helps .
It just happened to me a few minutes ago, too. I came to the forum to ask the same about the issue and found your post here. There must be some problems since I'm not the only one experiencing it.
Will do for sure twinponds.
Ok lonnie. Thanks.
I just sent an email to livegamer with my email address so will look sometime later to see if I got anything from them.
Same here...just tried to redeem 100 views for 75 credits. Views were deducted but didn't receive credits. Sent report to Livegamer and also wgt customer service.
mkg335: Same here...just tried to redeem 100 views for 75 credits. Views were deducted but didn't receive credits. Sent report to Livegamer and also wgt customer service.
I got a reply saying that their staff is looking into it. Now where have we heard that song & dance before????? I forgot to mention that even the supersonics ads spin a couple of times then craps out. UGH. Maybe andyson should dig deep. He has ways to dig things up.
There was an issue that occurred with Livegamer this morning. They let us know about an hour ago that the issue has been fixed.
- WGTdbloshoe