Forums

Redeem views for credits

• Janus22 26 Posts

  Sat, Jun 4 2016 10:38 PM

  mathia14:

  I haven't gotten the 75 credits I redeemed.  Never heard back from livegamer.  And I emailed CS & got an email from them saying it takes 5-8 business days.  Maybe I got them but didn't notice.  I don't know.

  Are there any news about that? Had the same problem this morning. 

• tjune2016 588 Posts

  Wed, Jun 8 2016 4:46 AM

  That is good to hear but where is the 150 credits I lost>>?????

• Janus22 26 Posts

  Mon, Jun 20 2016 12:23 PM

  Janus22:

  mathia14:

  I haven't gotten the 75 credits I redeemed.  Never heard back from livegamer.  And I emailed CS & got an email from them saying it takes 5-8 business days.  Maybe I got them but didn't notice.  I don't know.

  Are there any news about that? Had the same problem this morning. 

  After 16 days and 2 mails I've to say that the company hasn't answered and I havn't got 75 credits during my first and 50 credits for my second attempt. I can't recommend that company. 

• malakianism 4 Posts

  Fri, Oct 7 2016 9:20 PM

  it's also happen to me. 2 days ago. i redeem for 75 but after 2 days nothing has change on my credits ..
  
  anyone can help please? 

• goodluck89 4 Posts

  Thu, Nov 3 2016 8:51 PM

  Grrrr..happen 2 me now..redeem for 75 credit..try again redeem 5 credit..still got nothing..and try again 5 credit..WTF!still got nothing!this is BS!

• borntobesting 9,709 Posts

  Fri, Nov 4 2016 11:09 AM

  Have any of you tried a different browser because often the problems with Live Gamer are browser related.

• Fantasmagor 112 Posts

  Sat, Dec 31 2016 2:26 AM

  I have redeemed a 100 views a few weeks ago, and have mailed them twice. I did get a reply that my message has been received but still no credits on my acount.

  Will it help if i mail wgt customer service aswell?

• Ladychipper 23,063 Posts

  Sat, Dec 31 2016 11:32 AM

  Fantasmagor:

  Will it help if i mail wgt customer service aswell?

  Yes it will.  That is what I did and let WGT support know that they never replied. 

   

• YaBabaYaga 11 Posts

  Tue, Dec 5 2017 10:48 PM

  same thing happens to me twice now.

  First time after no replys from Live Gamer I contacted WGT support who adjusted my account. However, they stated to contact Live Gamer - which I did, but nobody ever replied from there. 

  >>>

  Dear Baba,

  Thank you for your message. I added the credits to your account for this issue. If you have a similar issue in the future you will need to contact LiveGamer, the company that places the videos and are responsible for awarding your views for credits.

  To contact Live Gamer videos : 
  Click the Watch Videos tab. Now click the "?" icon at the bottom right of the page (screenshot: http://screencast.com/t/BX8i4vgA) and then click the link that says Contact Us.

  Sincerely,

  WGT Member Services

  >>>

  I think this is another scam by WGT part. WGT should remove that Live Gamer from their website.

   

• Ladychipper 23,063 Posts

  Wed, Dec 6 2017 11:39 AM

  I don't think Live Gamer exists any more now.  Still have the carousel but it doesn't give you any credits.