I got the same message so I guess I am in jail with you all.
I have sent them a couple of messages and have not heard back but it is Sunday so perhaps nobody is manning the company right now.
I have had an account with them over 4 years and have never been dishonest about anything. I send them messages when I get weird things happening during a survey to let them know what it says but that is all.
I was hoping to buy some equipment this rental weekend but I guess that is out now until I see what they are going to do. I can not afford to buy credits so I may be out of here soon. I don't know.