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How to contact us and what to do in case of errors or bugs

• chipin1 11 Posts

  Thu, May 3 2012 1:19 PM

  i tried that but still weren't able to join a game.

  i contacted customer support and told them

  others are affected with the same problem.

  thanks for the suggestion.

  regards, chip

• chipin1 11 Posts

  Fri, May 4 2012 6:01 AM

  i was instructed by wgt to contact the following regarding being unable to join a group to play. You are most welcome to contact WORLD GOLF TOUR, INC support team directly at http://www.wgt.com or members@worldgolftour.com for further assistance. hope it helps. chip

• SHEPSR 8 Posts

  Fri, May 4 2012 10:44 AM

  Another day, still can't play!   Any changes on your end?   My e-mails to wgt have not been responded to at all.  This is so disappointing.

• chipin1 11 Posts

  Fri, May 4 2012 10:49 AM

  i can't play either, it is very frustrating not to have a clear

  system to contact these people with this problem.

  you would think they would want as many people

  as possible to play.

  this is the current state of business i guess.

  chip

• Sampietrini 2 Posts

  Fri, May 4 2012 11:04 AM

  But do you know why you did since the last update with the advertising has becomevirtually impossible to play???
  We pay, we do not need the publicity!
  
  furious Sam

• chipin1 11 Posts

  Fri, May 4 2012 11:10 AM

  i just got a e-mail from them:

  Hello WTG member,
  
  Thank you for contacting us about this. I'm sorry to hear about the technical difficulties you have come across. We are currently working on fixing a known bug that can cause symptoms similar to what you are experiencing. I apologize again for the inconvenience and I thank you for you patience while we work this out!
  
  Thank you,
  
  -WGT

  hang in there sam and maybe they can fix this soon!

• 59wish 29 Posts

  Fri, May 4 2012 11:15 AM

  I am reading more & more complaints every day...I feel  with conversations with others,that the WGT servers cannot handle the load of play that is ongoing every day...WGT has a gold mine here,but lately it is getting rusty  fast..My constant problems are  jumpy meters during multi play  skins games,and outright  DUMPS by WGT during said games..I enjoy the games immensely,but it is getting frustrating to play correctly..My opinions,but shared with my skins partners..ED W  59WISH

• SHEPSR 8 Posts

  Fri, May 4 2012 11:25 AM

  Something has changed, I was just able to play a game.   I hope it is a permanent fix.

• chipin1 11 Posts

  Fri, May 4 2012 11:32 AM

  im happy for you. thanks for letting me know.

  im stil unable to join a game but hopefully

  it will be fixed soon.

  cheers

• SHEPSR 8 Posts

  Fri, May 4 2012 1:19 PM

  Oh well, I guess I was just being hopeful.  I am now back to not being able to play.