Forums

Help › Forums

How to contact us and what to do in case of errors or bugs

Tue, Nov 5 2024 5:55 PM (1,190 replies)
  • gwros
    4 Posts
    Sat, Jul 27 2013 10:43 AM

    Ive sent in this request several times and am still experiencing the same problem in all games.  On my main menu when I right click i get Siteshell version:v1.71.43_release and Gameshell version: v1.95.36: release...then it says to summit the problem which I have done since Thursday of this week and am still having the same problem. The swing meter stops when it wants too and goes forward...I have no control at all. Thank you for your time.  gwros 

  • stangacila
    111 Posts
    Thu, Aug 1 2013 10:29 AM

    Not that it would matter too much, but still its an error and i might not be the only that has it; i just played the new Par 5 course ,got an 75 ,for which as they say i should receive a Diamond Award, yet i only got a Crystal award  ;i guess only WGT could tell me why ,so i ask !

  • cloverdalian
    1 Posts
    Sun, Aug 4 2013 3:24 PM

    my player name is Cloverdalian and my level hasn't gone up.

    My current points are 207,307 and my next level was at 199,515 which should have

    brought me to level 79. Any help would be appreciated, not the end of the world stuff,

    love the game!

    Paul

  • Steven22
    82 Posts
    Mon, Aug 5 2013 9:20 AM

    stangacila:

    Not that it would matter too much, but still its an error and i might not be the only that has it; i just played the new Par 5 course ,got an 75 ,for which as they say i should receive a Diamond Award, yet i only got a Crystal award  ;i guess only WGT could tell me why ,so i ask !


    Happens the same to me 

  • HWei
    534 Posts
    Mon, Aug 5 2013 9:38 AM

    cloverdalian:

    my player name is Cloverdalian and my level hasn't gone up.

    My current points are 207,307 and my next level was at 199,515 which should have

    brought me to level 79. Any help would be appreciated, not the end of the world stuff,

    love the game!

    Paul

    Suggest go here & they'll sort it out 4 U

    Customer Support

    Have a question or need help? Please see our Frequently Asked Questions, ask our community in the Forums, or contact Customer Support.

  • HWei
    534 Posts
    Mon, Aug 5 2013 9:39 AM

    gwros:

    Ive sent in this request several times and am still experiencing the same problem in all games.  On my main menu when I right click i get Siteshell version:v1.71.43_release and Gameshell version: v1.95.36: release...then it says to summit the problem which I have done since Thursday of this week and am still having the same problem. The swing meter stops when it wants too and goes forward...I have no control at all. Thank you for your time.  gwros 

    When submit problem when right click won't work suggest here

    Customer Support

    Have a question or need help? Please see our Frequently Asked Questions, ask our community in the Forums, or contact Customer Support.

  • andyson
    6,415 Posts
    Mon, Aug 5 2013 11:22 AM

    Its been three months since a WGT rep has replied to any post on this thread.  You WGT folks still watching?

  • peteduffer
    48 Posts
    Mon, Aug 12 2013 5:54 AM

    i have a  buddy on here who use safari and google and on both the meter  either jumps or skips.he has a mac so he can only use a few browsers. he has been on for over two years it has destroyed games we've played against each other.Was never like this a year ago till you guys changed things.And yes he has followed your advise about things and still nothing. Even for me your new changes this last time my games are screwed up because i get tossed out of  games.I am never green because of it. Ball speeds have changed.And where are all the free surveys any more we get none.I see on here people leaving here because of these problems. 

  • reddevil2811
    6 Posts
    Mon, Aug 12 2013 7:54 AM

    im having same issue really annoying 

  • Rifleman53
    17 Posts
    Tue, Aug 13 2013 6:46 PM

    This is not in reply  to Zimbabwe6. Since there is NOT a "post" option  on the page now I will post it here. I was just in a game at St Andrews front 9 with 2 other players. Player #2 quit on hole 3. Went to page waiting on him to return, didn't. Played on through with player #3 he quits on hole 7. Went to page to wait on him to return, didn't. Went back to game on hole #8. I was about to hit my drive, booted. Went t wait page and then to home #8 again, about to hit drive again. Booted AGAIN. Went to wait page then to #8 hole again about to drive, BOOTED. NOT ONE of these boots was on my end. It was WGT. Went to wait page then to page to continue game, said I had disconnected 3 times and game was over. So I am going to quit 3 times shooting UNDER par??????? I don't think so. Since you have placed "improvements" this game has really SUCKED. The improvements made everything WORSE! BUT I really don't expect a rely from you guys as you more than likely haven't been on the site in quite a while, sucking up your Pina Coladas  enjoying the money spent here by the VERY dedicated players. FIX the DAMN problems. You cant have a business without putting the money back into it. We don't need NEW equipment or balls or new courses. We need the current problems fixed!!! And its not my browser by the way!!

RSS