Forums

How to contact us and what to do in case of errors or bugs

• Duffermagoo 5 Posts

  Wed, May 9 2012 6:02 AM

  I GIVE UP! I'm sick and tired of using the pointer to line up my putts only to watch the ball miss the cup as if I did nothing. I've also had it with gale force winds in my face on the majority of holes, especially par 5 holes! I had three orange balls that I took surveys and watched vidios to get. I entered a tournament and my priemium balls dissappeared never to return.

  This could be a good game if the management would pay some attention to the players complaints. It is quite obvious they care only about their advertisement revenues and care nothing about the people who play the game. GOOD BY WGT!

  DUFFERMAGOO

• masterace1 225 Posts

  Thu, May 10 2012 3:52 PM

  Masterace1 here i would like to say i would like my 400 credits back from a match play game i was booted from. I spend alot of my out of pocket money on this game and when i try to win credits it screws me everytime. I reporting it cause im tried of buying credits that the game is taking from me and dont give me a chance to play a whole game. So plz return my credits i have never asked for this in the past but this is getting dum.

• 1hungweylo 8 Posts

  Fri, May 11 2012 12:52 AM

  the game is what it is i can adapt to any game but will you PLEASE do  something about the surveys alota time they send u thru 20 min questions then say u dont qualify thats crap and a waist of time

• Pauldriver 47 Posts

  Mon, May 14 2012 9:17 AM

  This is all very informative ... but... for the most part and for most players an utter waste of time. have reported the odd anamoly in the past never had any response reply or concern expressed by wgt . WGT should be more concerned on their end about the game being consistent from shot to shot and round to round and making their clients happy. In the meantime reporting bugs and errors in my opinion is a complete exercise in futilty.

• froggyman100 34 Posts

  Mon, May 14 2012 12:25 PM

  Now I can't even play a single game without some sort of glitch or mishap?

  I quit....

• Pauldriver 47 Posts

  Tue, May 22 2012 11:30 AM

  Not a bug or error concern just wondering if there is any way at any time on a hole( particularly on the green) to remove the distance direction arrow box information ?

  when putting it would be nice to see just the hole without this after setting up the putt

• hamers842 5 Posts

  Fri, Jun 1 2012 4:05 PM

  i reportedthis to gamers but i guess it wasnt gamers problem so i am sending u  a copy of what i sent

  [Live Gamer] Re: New Problem Reported - WGTcom - 4205226 - Ad Related

  Hide Details

  FROM:

  • Live Gamer Customer Service  

  TO:

  • Hamers842

  Message flagged

  Friday, June 1, 2012 12:51 PM

  # Please type your reply above this line #

  Ticket #6643: New Problem Reported - WGTcom - 4205226 - Ad Related

  Your request (#6643) has been deemed solved. To reopen, reply to this email or follow the link below: http://livegamerads.zendesk.com/tickets/6643 Live Gamer Customer Service, Jun 01 11:51 (CST): Hi, Thanks for the note. I'm sorry, but this issue is not related to the Carousel. You will need to contact WGT.com or Supersonic ads to have this issue resolved. Thanks, Hamers842, May 31 18:33 (CST): A new problem has been reported. The details are as follows : Partner : WGTcom Customer ID : 4205226 Contact Email : hamers842@yahoo.com IP Address : 96.61.181.132 Country : US Topic : Ad Related Description : i appreciate the fact that we got our views we lost from them not working... but u have another problem now the supersonic ads did not give me my credits so there for it owes me 19 credits 15 for 5 3 credit ones and 1 for a 2 credit one thank you for your time..... UserAgent : Mozilla/5.0 (Windows NT 5.1; rv:12.0) Gecko/20100101 Firefox/12.0 Flash Version : 11,2,202

  This email is a service from Live Gamer

  Message-Id:KFDWPF4M_4fc9012aee1ca_44fe1cfba7488747_sprut

  Reply to: Reply to Live Gamer

  Send

  them......

• brianbrett1937 487 Posts

  Mon, Jun 4 2012 5:14 PM

  I'm hoping you can help me. I have just made 3 new friends, their names appear on my friends list but no pictures have arrived at either end. Nor has confirmation of friendship. Also I cannot privately message them. PLEASE can you help me. I hope that you can, Brian

• brianbrett1937 487 Posts

  Tue, Jun 5 2012 12:52 AM

  Above problem solved, WGT fault. Thank you. Brian

• jimmyplayer 1 Posts

  Wed, Jun 6 2012 2:19 PM

  That`s very informative,but is something actually done about it when the bugs are reported? For at least two weeks a lot of players are having problems playing a game i.e only seeing 3 players on the list,and sometimes not even seeing their own name,why is this still happening when its apparently been reported? your fast response to this message and resolving the problem would be greatly appreciated.