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Video credits not adding.

Sat, Jan 25 2020 6:15 PM (27 replies)
  • AlaskanDame
    19,500 Posts
    Wed, Jan 22 2020 3:29 PM

    Been okay til today.  But I just watched 1/2 hours worth and my cumulative number of credits  didn’t move.

  • DSkinnerii
    20 Posts
    Wed, Jan 22 2020 3:37 PM
    I see the same issue I am surprised there are not more reply’s.
  • MarchieB
    1,530 Posts
    Wed, Jan 22 2020 3:47 PM

    I just received the 2 credits for the first video. Then nothing for video #2. Closed and reopened app, nothing for #3. Reset Ad-ID, still nothing for #4.
    Only the first one showed up in Account - Transaction History. 
    Hopefully this is just a glitch and that this isn’t a NEW daily limit of 2!! 😖 

  • JimbeauC
    5,835 Posts
    Wed, Jan 22 2020 4:55 PM

    Ouch. Maybe a time of day issue. I got the 150, and (knocking wood here) had the added bonus of not having to restart the app even once. 

    Will have to wait 'til tomorrow to know if the bug has struck here. 

  • Carrvet
    1,175 Posts
    Wed, Jan 22 2020 6:00 PM

    i watched videos for 1 1/2 hours and never got the message I was done for the day. Then I realized I wasn't getting any credits ! lol 

  • twinponds169
    3,033 Posts
    Wed, Jan 22 2020 6:10 PM

    Just watched approx. 40 vids and got 24 credits for them. Went through all the usual resolves, nothing worked.

  • callaghan159
    6,330 Posts
    Wed, Jan 22 2020 7:26 PM

    Worked fine for me

  • brianboru23
    5 Posts
    Wed, Jan 22 2020 9:23 PM

    Same here, 50 videos, no credits

  • andwhy67
    2,816 Posts
    Wed, Jan 22 2020 10:52 PM

    Watched my usual 150, and it continued for another couple without registering so i stopped.

    Cant understand why people continue watching and it’s not awarding credits. 

     

     

  • Geoffo126
    7 Posts
    Wed, Jan 22 2020 11:50 PM

    Just sent e mail I have had problem for 12 hours no credits at all

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