Forums

Video credits not adding.

• MarchieB 1,530 Posts

  Thu, Jan 23 2020 2:06 AM

  There’s definitely something going on right now with the Credit Videos.
  I got 2 credits last night for the first video but nothing afterwards. Tried close/restart app & reset Ad ID but neither worked.
  It will allow you to watch the video but not give you the credits 😡

  This morning I tried deleting app from phone and reinstalling and that allowed me to receive the first 2 credits but then nothing afterwards again. 😖

  Hopefully this is just a glitch ... ??? 😕

• jimreser 21 Posts

  Thu, Jan 23 2020 3:23 AM

  must be on a laptop or desktop....android and I pad are not giving them

   

• Ess3xGooner 713 Posts

  Thu, Jan 23 2020 3:31 AM

  Same here for two days now. Got 2 credits for first video yesterday, then nothing.

  No video credits at all this morning

• adrob2 591 Posts

  Thu, Jan 23 2020 4:00 AM

  Same issue, got about 20 credits and it stopped awarding credits.

• SlickHunter 1,034 Posts

  Thu, Jan 23 2020 4:36 AM

  adrob2:

  Same issue, got about 20 credits and it stopped awarding credits.

  Yeah same thing here with mine, got ten and that’s it. Two things, it’s either gets restored, or it’s the end. Either way, what’s a few bucks to spend each month on a game that we like. I think they should stop it completely, generate more income, and put that money for the games improvement.

   

• Dbocho 245 Posts

  Thu, Jan 23 2020 5:59 AM

  Nothing here either, I'd like to get the credits for the videos I watched last night and this morning, still giving me 0

• Jeff052551 35 Posts

  Thu, Jan 23 2020 6:37 AM

  Not getting credits when watching videos. However 15-20 minutes later the credits add on to my total. Some kind of a time lag going on.

• dndgls 117 Posts

  Thu, Jan 23 2020 7:06 AM

  Same here

• Jill1989 79 Posts

  Thu, Jan 23 2020 10:10 AM

  Yep, same here.  Yesterday was fine, got my 150 pittance without issue.

  Today, it's hit or miss.  Videos run fine all the time, but getting paid for them is random and not getting paid for them is definitely more frequent.  

  Online ADs, not too long ago I could average 20 to 22 a day to go along with the mobile ADs, but that's dried up over the last couple of weeks.  

   

   

• WGTChampion 1,891 Posts

  Thu, Jan 23 2020 10:43 AM

  Looking into it.

  _CHAMPION