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Video credits not adding.

• 348 Posts

  Thu, Jan 23 2020 11:19 AM

  Same since yesterday. Many videos ran zero credits

• JimbeauC 5,835 Posts

  Thu, Jan 23 2020 11:50 AM

  JimbeauC:

  wait 'til tomorrow to know if the bug has struck here

  Nope. Just got the 150 and (still knocking wood) didn't have to restart app even once.

  I'm on BlueStacks emulator for PC. (Because WGT has disallowed video access to my Fire10 tablet.) So it might be a device issue. 

• andwhy67 2,816 Posts

  Thu, Jan 23 2020 1:21 PM

  JimbeauC:

  JimbeauC:

  wait 'til tomorrow to know if the bug has struck here

  Nope. Just got the 150 and (still knocking wood) didn't have to restart app even once.

  I'm on BlueStacks emulator for PC. (Because WGT has disallowed video access to my Fire10 tablet.) So it might be a device issue. 

  Collected my 150 today no problems.

  Everyday so far in fact.

• Ishimi31 19 Posts

  Thu, Jan 23 2020 1:26 PM

  Still currently running/crediting properly on my iPad Air and Android devices.

• Robert1893 7,722 Posts

  Thu, Jan 23 2020 1:41 PM

  For me, it seems to be fixed.
  
  Yesterday, I was able to get about 90 credits. 

• AlaskanDame 19,553 Posts

  Thu, Jan 23 2020 4:43 PM

  AlaskanDame:

  Been okay til today.  But I just watched 1/2 hours worth and my cumulative number of credits  didn’t move.

  Mine started working again at changeover time this morning. Whew! I fund some special club tournaments with these credits.

• DoctorLarry 4,312 Posts

  Fri, Jan 24 2020 8:20 PM

  This happened to me 2 days ago.  I contacted CS and they told me it was a known issue for some.

  They fixed mine and even gave me missing credits - I was nice.

• nerve60 287 Posts

  Sat, Jan 25 2020 6:15 PM

  Was out of town for 4 days, no internet access. Got home, played a bit then started vids, ran 6 video's then the dreaded "no more vids available" Restart didnt work, reset google id didnt work, clear wgt cache didnt work.... Really! It is nice to have vids to help purchase balls and whatnot, but 10-12 credits per day aint gonna get it done and I've already put close to $300 into this game....